Interstate Toyota - Service Center

Everyone during my visit was very friendly and eager to help. John Provenzano was very polite, knowledgable and his willingness to assist me with my needs was greatly appreciated. My experience at Intersta help. John Provenzano was very polite, knowledgable and his willingness to assist me with my needs was greatly appreciated. My experience at Interstate Toyota on Saturday May 21st, 2011 was an overall excellent one. Thank you! More

The service was friendly, courteous and thorough. Ricky even reminded me that I needed the car inspected this month, which I had forgotten, so I was able to do that as well. Even though the wait was prolo even reminded me that I needed the car inspected this month, which I had forgotten, so I was able to do that as well. Even though the wait was prolonged due to another extended service, Ricky apologized and was kind enough to drive my car right to the door. More

What I enjoy about bring my car to guy is the curtesy I receive from dedicated workers like Rickie Boulette. Thanks you for you curtious and prompt attention. I particularly enjoy your waiting area as I' receive from dedicated workers like Rickie Boulette. Thanks you for you curtious and prompt attention. I particularly enjoy your waiting area as I'm able to sit and make calls to client. Louis C. Rivera More

Rickey does a great job. He checked for the part and a had it ordered. Made the appt. For service and arranged for a shuttle. He has a great customer service attitude and made sure I felt valued as a a had it ordered. Made the appt. For service and arranged for a shuttle. He has a great customer service attitude and made sure I felt valued as a customer. Next time I need service on my car, I would use the dealership and ask for Ricky. More

I love having my car serviced at this dealership. I have purchased 3 cars from them and I am extremely satisfied with my experience each and every time I go there. Love the waiting area.Everyone isw so help purchased 3 cars from them and I am extremely satisfied with my experience each and every time I go there. Love the waiting area.Everyone isw so helpful and friendly. Can't wait for my next service appointment. More

I made a 6 pm appointment and upon arrival the employee, Ricky Boulette informed me it would be an hour wait to complete service on my car. Mr. Boulette reccomended I get my tires rotated for $24.00 and I a Ricky Boulette informed me it would be an hour wait to complete service on my car. Mr. Boulette reccomended I get my tires rotated for $24.00 and I agreed. While I was in the waiting area, Mr. Boulette approached me again and reccomended I get other services like air filter. I do not know much about cars so I responded I will return with my father and Mr. Boluette did not offer me anymore services. I believe it was a sales tactic to get me to purchase other services not necessarily required for my car. My car was NOT ready within an hour as Mr. Boulette promised. Even with an appointment, I waited over an hour to get my car serviced and I only completed an oil change and got my tires rotated. More

Bob and the others who helped me were friendly and made me feel comfortable while i waited and made sure the job was done in a timely manner. they were all curteous and informed me about my options in an me feel comfortable while i waited and made sure the job was done in a timely manner. they were all curteous and informed me about my options in an intellegent way and treated me with the respect of also being intellegent. More

When I first arrive I meet the lovely Fay with her warm friendly smile, she takes a few important details and then led me to Sherri Bates, another friendly and very knowledgable person, who explained what friendly smile, she takes a few important details and then led me to Sherri Bates, another friendly and very knowledgable person, who explained what to expect from my visit. Sherri had to order a switch for my car seat for the lumbar support. Also after the mechanic checked my vehicle he noticed a crack in the steering crank or something. Sherri explained all this to me and we made an appoint for the next day. Upon my arrival the next afternoon, Sherri took my car directly to the waiting mechanic. Then I had a great ride home with Philip, he too is a pleasure. Later that day Sherri called to advise my car was ready and my husband drove me over. My car was ready and waiting. My only problem is that my lumbar doesn't feel like it's completely back and that the switch doesn't seem to work all the time. I explained this to Sherri and she advised I may need a new motor. I really don't want to pay for another item for this seat, I just want the lumbar support all the way back, I don't even use it. But right now the way it is, I get a lower back pain, never had this before in the 6 years I've owned the vehicle. It's only since the lumbar support went haywire. So,my overall experience was terrific, I just want the lumbar to stop hurting my back. More

I bought a car in December 2010 and and it needed rear suspension work. when I went to service they actually attempted to charge me $ 240.00 dollars just for looking at the problem ( this a week after i g suspension work. when I went to service they actually attempted to charge me $ 240.00 dollars just for looking at the problem ( this a week after i got the car) When I refused they became very rude and obnoxious. and to this day march 24 2011 this has not been resolved. More

I don't remember the names of the women that helped us when we got there, but they were very friendly and helpful (and when we needed to pay at the end, they were very friendly and courteous.) The amount when we got there, but they were very friendly and helpful (and when we needed to pay at the end, they were very friendly and courteous.) The amount we had to pay was a little steep, but hey, what isn't these days. Overall it was a good experience. More