Interstate Dodge Chrysler Jeep RAM Fiat - Service Center
West Monroe, LA
66 Reviews of Interstate Dodge Chrysler Jeep RAM Fiat - Service Center
Everyone has a great attitude and ready to help. Sales and Service, you can’t beat It! Supplied a nice loaner vehicle to use while they serviced our Truck, They also have a nice clean waiting area if Sales and Service, you can’t beat It! Supplied a nice loaner vehicle to use while they serviced our Truck, They also have a nice clean waiting area if you need to wait. More
Excellent The service department is excellent at Interstate Dodge always so helpful and willing to go the extra mile for the customer. They made my experience The service department is excellent at Interstate Dodge always so helpful and willing to go the extra mile for the customer. They made my experience an excellent one. More
Excellent service Dept Had an Issue with my 2014 ram, came in to interstate dodge they took care of me, i would recommend this service dept to everyone Had an Issue with my 2014 ram, came in to interstate dodge they took care of me, i would recommend this service dept to everyone More
Crappy service department. They get a Zero in my book. Never answer the phone, always have to leave callback info. Never call back. Have to stay all day when you do happen to get an appointment. I woul Never answer the phone, always have to leave callback info. Never call back. Have to stay all day when you do happen to get an appointment. I would drive another 100 miles for service. More
Poor customer service I called to speak to someone in the service department about setting an appointment to repair my car. The receptionist put me on hold for 15 minutes I called to speak to someone in the service department about setting an appointment to repair my car. The receptionist put me on hold for 15 minutes and when she returned she told me that they were busy back there and to leave my number and they would call back. After two hrs. no call. I called back and was put on hold again for another 15 mins. only to be told the same thing. I did not receive a call at all. I had to have my car towed to another place for repairs. I will not be going back the service is terrible, I'll drive to another dealer to have my work done. More
This place sucks The incompetence of the service department is only overshadowed by the arrogance. No one ever calls you back after telling you they will. Everyone ex The incompetence of the service department is only overshadowed by the arrogance. No one ever calls you back after telling you they will. Everyone explains why they are incompetent by filling you in on personal details of their life. I was sick, my dog died, I'm in therapy. I don't care I just want my car fixed. Unable or unwilling to answer simple questions. More