Interstate Dodge Chrysler Jeep RAM Fiat

The experience was a relaxing one and I was very pleased with professionalism of the employees. The staff was very courteous and that in itself was a gigantic step for this post pandemic era. This was my with professionalism of the employees. The staff was very courteous and that in itself was a gigantic step for this post pandemic era. This was my first visit! My husband purchased a RUBICON Jeep for my retirement gift. Therefore I’m looking forward with future visits to this service department! More

I wish that I had never purchased a Jeep based strictly on the caliber of service at Interstate Drive in West Monroe, LA. I tried making an appointment. That was a joke. Finally, got in on another day an on the caliber of service at Interstate Drive in West Monroe, LA. I tried making an appointment. That was a joke. Finally, got in on another day and my 6-month-old driver's side floor mat came back with greasy footprint smears on it. I specifically asked if they check all fluids since this was the 1st of my 3 free oil changes and it was indicating wiper fluid was needed. I was told that they do. Needless to say, my vehicle still says wiper fluid is needed. I'm having someone check it out in the morning to be sure that it actually has oil in it. I will be driving anywhere, but West Monroe for oil changes in the future. More

Gillian got my daughter’s Jeep Grand Cherokee In for service and out as promised. He was very knowledgeable about the problem we were experiencing with the vehicle. That alone gave us confidence. service and out as promised. He was very knowledgeable about the problem we were experiencing with the vehicle. That alone gave us confidence. More

I was very pleased with the service department for my oil change on my 2020 dodge charger change on my 2020 dodge charger More

We experienced the worse treatment at this dealership. This dealership would get nothing more then a -0 star from me. AFTER PURCHASING A VEHICLE, just a few days, we had an issue arise so we went to discu This dealership would get nothing more then a -0 star from me. AFTER PURCHASING A VEHICLE, just a few days, we had an issue arise so we went to discuss it with someone there. First, we were ignored 2 times by the gentleman who was told we needed to talk with him. When he finally approached us, he never introduced himself or even tried to show a concerned interest in our issue. He was very rude and unwilling to, pretty much, hear what we had to say about the problem we had. His comments and body language suggested that he was not interested and he was not going to help. So in other words he told us we were just stuck with the issue and to deal with it. I would never recommend anyone to do business with this dealership. I was warned before I went, that they were like that, but I wanted to draw my own conclusions. Well I can just say that we are stuck with them due to the purchase of a vehicle but I did learn a lesson that day and that is to listen to my friends next time. They will never have to worry about me sending anyone to them. All they are concerned with is making a profit and not the actual customer purchasing from them. Buyer BEWARE!!!!! More

There service writer was a kind man that was quick and precise with his updates and information. He took good care of the entire situation with my Jeep. The only issue at all was due to a mix up in com precise with his updates and information. He took good care of the entire situation with my Jeep. The only issue at all was due to a mix up in communication from me, not his fault at all. More

Oil change and tire rotation. I have always a good experience. It’s never later than the time they estimate on being finished and most of the time it’s sooner. I have always a good experience. It’s never later than the time they estimate on being finished and most of the time it’s sooner. More

Brought my new 2500 in for recall work and had it out by lunch! Service guys were very nice too. lunch! Service guys were very nice too. More

They took the job, they did the job and they did it right!! Thanks A Lot! I needed the van as soon as possible because it was a handicap van I use to transport my wife in. Mr. Duane and Ben exceeded m right!! Thanks A Lot! I needed the van as soon as possible because it was a handicap van I use to transport my wife in. Mr. Duane and Ben exceeded my expectations. A special thanks to them. More