International Subaru Orland Park

Customer service is beyond expectations! From managers to sales representative named Andrew are down to earth. Andrew understood what I was looking for. He kept his promise to inform me wh From managers to sales representative named Andrew are down to earth. Andrew understood what I was looking for. He kept his promise to inform me when the car that I like arrives. In addition, he guided me through the process including facilitating the purchase, discussing financial options, and coordinating with the person who will help me navigate the different electronic features of the car. I highly appreciated the collaborative effort between Andrew and his two managers to make the purchase materialized. I love my 2025 Subaru Forester Hybrid! I definitely, recommend them to my family and friends!!! More

I brought my car into International Subaru of Orland Park for service, only to be told after they had it that they didn’t want to work on it—simply because it has high mileage and wasn’t purchased at their d for service, only to be told after they had it that they didn’t want to work on it—simply because it has high mileage and wasn’t purchased at their dealership. This is incredibly unprofessional and a complete waste of my time. If there are policies like that, they should be communicated before accepting a vehicle for service, not after it’s already been dropped off and presumably looked at. I expected a Subaru dealership to stand behind the brand and support all Subaru owners—not just the ones who bought from their lot. Unfortunately, that was clearly not the case here. I won’t be returning, and I would strongly encourage others with older or out-of-warranty vehicles to think twice before bringing your car here. More

I walked into the dealership not expecting a warm reception because I was with my daughter. That same day at a previous dealership of a different carmaker ,the sales team disregarded us, probably bec reception because I was with my daughter. That same day at a previous dealership of a different carmaker ,the sales team disregarded us, probably because “ women can’t buy cars”. Andrew immediately greeted us with a welcoming smile. What a difference a short distance can make. Andrew showed us a few cars, which did not meet my size requirements and then he smiled and said he had one on the lot he thought I would like. Wow! We saw the Ascent and knew that was the one. The whole buying process was so smooth, especially with the Costco buying plan and in a few days, I was driving away in my new ride. Bravo to Andrew and his team. I hope the service department is just as good as the sales people. More

I am not big fan of car dealers in general, but Russell Howard from International Subaru of Orland Park proofed me wrong! He was very professional and super patient (my husband is a little demanding and pi Howard from International Subaru of Orland Park proofed me wrong! He was very professional and super patient (my husband is a little demanding and picky when comes to cars:). I loved how Russell made this car buying experience an easy one, without typical pressure and stress! Excellent job! More

Andrew was a wonderful departure from the typical sales person. He knew his product inside and out, was extremely patient, and was not pushy at all. He was supported by a good management team and business person. He knew his product inside and out, was extremely patient, and was not pushy at all. He was supported by a good management team and business office. Very pleasant experience! More

My car buying experience here was a great one. Especially since I bought it through Costco auto program. The process was great. The Dealership schedule an appointment with me to make sure I knew e Especially since I bought it through Costco auto program. The process was great. The Dealership schedule an appointment with me to make sure I knew everything about my car and I really appreciated that. They were very helpful and professional, and I felt like they really cared about me and wanted to make sure that I really liked my car. More

Andrew was a pleasure to work with. We got an excellent deal on a Subaru Forester. I would recommend International Subaru of Orland Park to anyone wanting a great car We got an excellent deal on a Subaru Forester. I would recommend International Subaru of Orland Park to anyone wanting a great car More

I had a good experience here after my car was totaled by a drunk driver, I felt they went that extra mile a drunk driver, I felt they went that extra mile More

Excellent dealership, very knowledgeable sales staff. Amir took great care of me. I needed to return a rental car to Enterprise. He went out of his way by driving to the rental car location so that he co Amir took great care of me. I needed to return a rental car to Enterprise. He went out of his way by driving to the rental car location so that he could bring me back to the dealership to pick up my new Forester. More

TERRIBLE! !! Their prices are 2-3 times others and their service is terrible. My car was brought in on a weekday before 3:00 and they had no mechanics to work !! Their prices are 2-3 times others and their service is terrible. My car was brought in on a weekday before 3:00 and they had no mechanics to work on the car because “the mechanics go home at 4:00”, no loaner vehicles because “2 other people are coming in later and want the loaners” and no shuttle to take me home because “the shuttle is gone and will be back in 30-40 minutes at the most. However, it’s been over an hour, and there is still no shuttle. This place is so bad! They have a service department with no mechanics to Work on my car today, not enough loaner cars for customers who drop off their vehicle for service, and not enough shuttles to take customers home sooner than an hour who have dropped off their vehicles for service. When I purchased my Subaru, other Subaru owners told me “never take your vehicle to international Subaru in Tinley Park. They are terrible.” I had no idea they were this bad until now. I will never be back here and warn everyone I know with a Subaru to not go to International Subaru in Tinley Park. Also, they charge a fee if you use a credit card. How cheap is that!? As stated previously they drastically overcharge for everything, then try to nickel and dime the customer with a fee if the customer uses a credit card. I can’t begin to describe how bad this dealership is! More