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International Motor Group

Warwick, RI

Overview
Employees
Reviews
Vehicles
5.0
562 Reviews
International Motor Group has been servicing the local community since 1981 with high quality, low mileage pre-owned vehicles. No matter what your budget, taste in luxury or affordability is, we have the buying power to find you the perfect vehicle. International Motor Group.... Your Pre-Owned Destination
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4657 Post Rd.

Warwick, RI

02818

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Showing 562 reviews

March 14, 2024

Great place to buy a car. Staff is friendly and knowledgeable. I'll definitely purchase another car from them More

by vivianecollette6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Wallentin, Andrew Uffenheimer
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Mar 15, 2024 -

International Motor Group responded

You are the woman! We are all so happy that we could make this all work out for you and our family. Enjoy that sexy Volvo.

March 07, 2024

From start to finish the team at IMG were amazing. I got a good deal from a great bunch of guys. Andrew and Brian were fantastic and I would recommend anyone looking for a car to talk to them More

by Car buyer guy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian S. Farrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Lima, Tom Wallentin, Andrew Uffenheimer
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Mar 07, 2024 -

International Motor Group responded

This is awesome! Thank you for the review and taking the trip from New Jersey to Warwick, RI! We all hope you are enjoying that amazing Bronco.

March 05, 2024

Did not have an interest in selling me a car at all! Not cooperative and poor communication via e mail did not reach out with a call also. Would not stay an extra 30 minutes to discuss a possible purcha More

by ibid2
Recommend Dealer
No
Employees Worked With
Haley Lima
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Mar 08, 2024 -

International Motor Group responded

Good afternoon Tom, or can I call you by your real name, Todd? I appreciate the feedback that you posted in regard to your interaction with my Internet Experience Consultant, Haley Lima but I have to respond as I'm seeing a different story in the email exchanges that you had with her. Looks like on 03.02.24 at 5:24pm you inquired about one of my pre-owned vehicles here, which I personally responded back within a minute of the inquiry. I again followed up with you that same evening at 9:19pm with more information on the vehicle you expressed interest in. Looks like at 5:14pm on the 4th, you reached out to Haley to ask for a phone call from her in regard to the vehicle. Since it was past 5pm, she wasn't in the office any longer but I did respond to you via email at 9:31pm, in which I can see that you opened it and viewed it 3 times, the first being 10 hours after I sent it! Viewing the phone log, looks like Haley had left you a message on the 5th at 11:41am and then followed that up with an email at 11:43am, which again, I can see that you opened, read twice. I see on the 5th at 4:47pm you asked Haley if she could stay until 5:45, later then her scheduled time to leave at 5pm. She responded at 4:49pm that we are open until 6:30 and that someone else could better assist you for the time slot that worked best for you and at 4:52pm, your attitude changed drastically towards this young woman, in which you stated "So your not interested?? I will call your GM....It should not be this way". Well what shouldn't be "this way" Todd is not telling the public the entire story of your interaction here at IMG. Haley is an asset to the company, constantly following up and extremely helpful, sometimes too helpful but she is out to assist our clients to have the best experience possible compared to other dealers. She also has a set schedule that she lives by due to family and other obligations, which we then have Sales Associates or even myself to assist you when you arrive. To threaten her to call "her GM" isn't right as shen never once disrespected you, your time or expressed interest in the vehicle you inquired about. I wish you luck in your search, hope the experience lives up to your expectations and you find the vehicle that best fits your daily needs. But to start off with a fake name, to demand someone to stay to take care of you, when we have other people to do that, isn't the proper way for business to be set for success. Thank you again for the opportunity and the review, hope this refreshes a bit of what truly happened here at IMG of Warwick, RI

Mar 08, 2024 -

ibid2 responded

Some of your facts are TOTALLY incorrect! Buyer beware ! You were also very defensive and a bit abrasive when you called me. I have moved on to another dealership that respects my time and business!! I know you would like perfect feedback but the consumer needs to be aware!! Hence my feedback!

March 02, 2024

Outstanding people that cared about my experience, and showed attention to detail in preparing my car and paperwork. Michael was the best I've ever seen at making my car shine! More

by Bub
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Dupont
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2024 -

International Motor Group responded

Thank you for your great words, as Mike is one of the best in making the vehicle better then how it was delivered originally from the factory!

March 01, 2024

Andrew and Tom were so friendly and nice. It was worth the hour drive from Boston and got great service. I love my new jeep. Thank you guys. Patricia Riley More

by Patriciariley304
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Wallentin, Andrew Uffenheimer
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Mar 03, 2024 -

International Motor Group responded

Patricia we are glad you took the hour ride from Boston and hope you enjoyed your ride home in that beautiful Wrangler. Thank you for the business and this great review!

February 26, 2024

Had the pleasure of working with Brian Farrington , no games, very straight forward and timely. He was a pleasure to deal with. More

by jjbrennanace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farrington
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February 23, 2024

When my trade had an issue in need of repair. Jesse, Haley and Joe made the trade experience at IMG; better than so many in my life. Thanks More

by nick4thennow@hotma
Recommend Dealer
Yes
Employees Worked With
Jesse, Haley Lima
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Feb 24, 2024 -

International Motor Group responded

Thank you for the review, we appreciate it!

February 17, 2024

Brian and his team were very professional and great communicators. They did what they did said they would and were very quick to respond to all of my needs. More

by Beach
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Farrington, Haley Lima
Report | Print
Feb 18, 2024 -

International Motor Group responded

Thank you for the review and we are all glad we could make this an easy transaction for you!

February 16, 2024

Super easy process, helped me get exactly what I was looking for. Super affordable as well! More

by Brendan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan-Michael Gasior
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Feb 17, 2024 -

International Motor Group responded

Thank you for choosing International Motor Group and we are glad we were able to assist you in getting your VW Atlas! Enjoy it as much as we did the review.

February 10, 2024

It was an excellent experience buying our car from International Motor group. Mike was very helpful in all details of the car. He stayed after working hours and went out of the way to transfer our ca More

by Sadaf Ali MD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fran Clairmont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Petrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jan-Michael Gasior
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Feb 11, 2024 -

International Motor Group responded

Thank you to you and your wife for making the trip in from MA to enjoy not only your experience here at International Motor Group but also the Tesla. We appreciate the great review and welcome to the IMG Family!

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