International Mercedes-Benz of Milwaukee - Service Center

Fast, friendly service! I like the email and text notifications and reminders. Very comfortable waiting area. I like the email and text notifications and reminders. Very comfortable waiting area. More

Tim is a very courteous and knowledgeable service manager. He managed. to have our issue resolved promptly. manager. He managed. to have our issue resolved promptly. More

Ryan was excellent! He was professional, knowledgeable and helpful! It was easy to schedule my appointment and the staff was timely.. He was professional, knowledgeable and helpful! It was easy to schedule my appointment and the staff was timely.. More

Communication was poor, I had to call for all updates. I spent $3300 on repairs and car was not even washed when picked up. At the time of pick up, all my personal settings,(seat, side view mirrors, and s I spent $3300 on repairs and car was not even washed when picked up. At the time of pick up, all my personal settings,(seat, side view mirrors, and steering wheel) were changed and not put back! More

I wish that I would’ve been offered a loaner car a bit sooner. The communication was decent regarding changes or delays. sooner. The communication was decent regarding changes or delays. More

I had a service advisor who did not even read my history on prior service and told me i needed the same thermostat and water pump that I just replace 6 months ago they took less than 5 hrs to complete this on prior service and told me i needed the same thermostat and water pump that I just replace 6 months ago they took less than 5 hrs to complete this job the second time around I just feel like I got scammed and trying to take advantage of what I was treated like a "stupid girl" in their opinion. It was an awful customer service experience I will never go back. Sorry JOEY QUATTRO your service department sucks! More