International Mercedes-Benz of Milwaukee - Service Center
Milwaukee, WI
646 Reviews of International Mercedes-Benz of Milwaukee - Service Center
Service was excellent. The staff were really kind, polite, and helpful. They really do a nice job. The staff were really kind, polite, and helpful. They really do a nice job. More
The service manager was friendly and the work was done well. The time estimate for the job was accurate. well. The time estimate for the job was accurate. More
My BMW 128i had the water pump go out while on a day trip and required a tow. Arranged thru Joe, who kept me informed. Cost to repair was within same ballpark as my local mechanic and local BMW dealer. and required a tow. Arranged thru Joe, who kept me informed. Cost to repair was within same ballpark as my local mechanic and local BMW dealer. Repaired on the next full business day. My only complaint is that the clock was not set. I didn’t know if the triangle warning light was for that or something else, which was a bit concerning. More
The dealership I worked with was actually International Auto's Audi dealership in West Allis--not the Mercedes. Nevertheless, the service I received from Joseph Tsai in the service department was excellent Auto's Audi dealership in West Allis--not the Mercedes. Nevertheless, the service I received from Joseph Tsai in the service department was excellent. The attentiveness to my needs/situation, the communications regarding the work, and the professionalism in connection with the performance of the work was impeccable. I have purchased and leased 4 vehicles from this dealership and serviced all of them there. I have never had a disappointing experience--either with the purchase or service. I highly recommend this dealership. More
I can't say enough good things about the service team at IA BMW. Ryan Tisa and his tech take the time to actually explain (and show me when my car is on the lift) what I'm feeling when I am driving and help IA BMW. Ryan Tisa and his tech take the time to actually explain (and show me when my car is on the lift) what I'm feeling when I am driving and help me manage the timing/ importance of each repair. Talk to Ryan about the oil change program. I'm in sales, drive 3000 miles per month and now have free, full synthetic, oil changes for the lifetime of my vehicle. Strongly recommended. More
Pleasant, thorough as they explained all issues and concerns. Appreciate the video explanation of what the inspection included. concerns. Appreciate the video explanation of what the inspection included. More