International Mercedes-Benz of Milwaukee - Service Center
Milwaukee, WI
646 Reviews of International Mercedes-Benz of Milwaukee - Service Center
Dry pleasant and efficient member of the Audi service department took care of all of my vehicle issues. department took care of all of my vehicle issues. More
Thanks Mo! Keep up the good work . Always enjoy my visit to the service department Keep up the good work . Always enjoy my visit to the service department More
Purchased car with one black and one silver headlight. Tech that took care of me, Ryan, did not follow up with me after ordering part; I had to call after two weeks went by when part was supposed to take Tech that took care of me, Ryan, did not follow up with me after ordering part; I had to call after two weeks went by when part was supposed to take 3 days. After headlight was replaced I received a call that my side mirror, on my 4 month old vehicle was broken in their car wash. They assured me they would replace for free (no kidding). Spoke to manager, Eric who apologized in a very non-chalant manner. After me asking what they were going to do for me I was told I could keep their loaner vehicle until my car was fully repaired. BTW, when I hit in the loaner the gas gage had 40 miles until empty. Bad first experience with this dealerships service department! More
Brad was very friendly and professional. I appreciate being kept in the loop regarding the repairs. Thanks! I appreciate being kept in the loop regarding the repairs. Thanks! More
They fitted me in the same day to fix an intermittent issue with my Audi Q5, and also did the service. The car was ready the same evening. This is great flexibility and responsiveness. issue with my Audi Q5, and also did the service. The car was ready the same evening. This is great flexibility and responsiveness. More
They went above and beyond for the repair and arranging a shuttle ride for us to make it convenient. Also kept me up to date on what was going on/parts ordered shuttle ride for us to make it convenient. Also kept me up to date on what was going on/parts ordered More
After getting my car serviced, I drove 4 miles and the check engine light went on. I took my car back to the service department. The next day I was told that my car needed an expensive crankcase tube re check engine light went on. I took my car back to the service department. The next day I was told that my car needed an expensive crankcase tube replaced. With less than 35,000 miles, this sounds fishy. I would not recommend this dealer. More