International Kia of Orland Park

The experience at this Kia dealer was great. Christian our sales person was efficent and very considerate. The whole team experience was great. Christian our sales person was efficent and very considerate. The whole team experience was great. More

Just purchased a 2024 Kia Forte. .. Looked at other brands at other dealerships and nothing compared to Kia of Orland. Would highly recommend if you're in the market. .. Looked at other brands at other dealerships and nothing compared to Kia of Orland. Would highly recommend if you're in the market. More

Outstanding service and professionalism and always fair on pricing, From the general manager, sales person to finance department everyone was very professional. on pricing, From the general manager, sales person to finance department everyone was very professional. More

From the moment I saw the car I liked online, everyone at this dealership was responsive and accommodating. I didn't like the ride in the first car I test drove, but by the time I left, I was in my dream car this dealership was responsive and accommodating. I didn't like the ride in the first car I test drove, but by the time I left, I was in my dream car. There were several people in line for financing before me, so I sat there and cracked jokes with the Salesman until they were ready. Despite them taking all of my money, I had a great interaction with the Financing department as well. I would recommend this dealership to anyone in the car market and buy my next car from them if they are selling what I want. More

Couldn't be happier! I shopped extensively on line and other Kia dealerships in person. Best car purchase experience I've ever had. Karlos my salesperson was the best. Ma I shopped extensively on line and other Kia dealerships in person. Best car purchase experience I've ever had. Karlos my salesperson was the best. Management was the best...transparent and easy transaction. Thanks again! More

Bought a new Sportage mid-June, been in service for a month on a back-order at another dealership out of state. I stopped in to speak with service manager Paul Skinner, who I learned was out for lunch, month on a back-order at another dealership out of state. I stopped in to speak with service manager Paul Skinner, who I learned was out for lunch, be back in half hour. 45 minutes later I inquired if he returned. In his office, he sent a service tech out to inquire what I wanted. I asked to speak with Paul. The service advisor said he was too busy to speak with me. So once I learned the general managers were not in, I walked in Paul's office as he was shuffling papers, and asked for his card, asked if he knew I have been waiting an hour, and he said nothing, but kept shuffling. I told him I would put this on the internet and file a complaint with Kia Hdqtrs, and all Paul said was I'm sorry. Didn't ask what I wanted to see him about, just said I'm sorry. We've had the car just over 60 days, paid it off, and to have a Service Manager have this kind of attitude, if it was my dealership, it would take one xxxx of an explanation why he would continue to hold a title of service manager. Don't get me wrong, Karlos, Chad, and Pearl were great in the front sales process, during which they said, we don't treat people like that "here" at this dealership. Surprise, you do. I am so glad I purchased a 2025 Palisade last week and traded in my Telluride, not that it wasn't a great vehicle, but I was tired of dealing with service issues with kia dealerships. I only had a question on a back-order part, which has been to our understanding a national recall on the brand. This is almost comical. Paul Skinner should be under the hood of a car where he doesn't have to deal with people. There were perhaps 3-4 cars brought in for service while I waited, point being, a VERY slow day with people wandering around both in sales and service. This guy Paul, is truly out to lunch, as his conduct is unbecoming of someone in service, much less management. When I arrived, the sales associate walked me back to service and offered water, etc. More

I walked in and was immediately greeted by the sales manager and my sales rep, Christian. He was so patient with me as I tried to explain what I was looking for and what I didn’t want! He showed me sev manager and my sales rep, Christian. He was so patient with me as I tried to explain what I was looking for and what I didn’t want! He showed me several cars in their lot in the back and I came back with my husband so he could test drive one. Christian stayed later than planned when he heard I was coming in that day and helped us both by having the two cars I was interested in pulled up and ready to drive. We explained we were not ready to decide yet and he never pushed. We came back another day and purchased a beautiful Telluride. He is extremely willing to have me come back in to learn more about this car, although the display and choices on the dash are very user friendly. This dealership is low key and so helpful, from the salespersons, to service and parts. They all seem to have a happy relaxed attitude and I think that comes from the managers. Larry is exceptional at the front desk. Can’t do enough for you but never pushy. Highly recommend this dealership and the Telluride! More

I purchased a 2020 Telluride. I now have 7 recalls. I tried to schedule a service appointment online. Nothing less than 6 weeks out. What? I called to try to get something I now have 7 recalls. I tried to schedule a service appointment online. Nothing less than 6 weeks out. What? I called to try to get something sooner. The person answering the phone said the same thing. I asked the service representative, 'what if my car was disabled and I needed it to get to work? Would I need to wait 6 weeks to just get. It in?' He said yes. I went on to ask, doesn't that seem unreasonable? He said - I'll transfer you to the service manager. He didn't answer. I left him a message to call me back but never did. I absolutely love my car but can't risk it being down for 2 months because of their scheduling issues. I even checked to see if Hyundai would service Kia recalls to no avail. Shame on you Kia. More

Ericka, the sales manager, worked very hard to find the right car that satisfied my granddaughter and fit within her budget. She and Jayden, the sales person, we're patient and understanding. right car that satisfied my granddaughter and fit within her budget. She and Jayden, the sales person, we're patient and understanding. More

I was very impressed with the courteous way I was treated. The care to details was impressive. The welcoming manner in which I was treated and the sincerity. I felt very welcome! treated. The care to details was impressive. The welcoming manner in which I was treated and the sincerity. I felt very welcome! More