
International Kia of Orland Park
Orland Hills, IL
Filter Reviews by Keyword
By Type
Showing 550 reviews
A Truly Exceptional Team at International Kia⭐️⭐️⭐️⭐️⭐️ From the moment I stepped into International Kia of Orland Park, I was treated with genuine care and professionalism. The staff made the entire exper From the moment I stepped into International Kia of Orland Park, I was treated with genuine care and professionalism. The staff made the entire experience seamless—from vehicle selection to financing and final delivery. They were transparent, respectful of my time, and incredibly knowledgeable. Special thanks to D'Angelo and Ash for their outstanding service and attention to detail. I couldn’t be happier with my new Kia Telluride, and I highly recommend this dealership to anyone looking for a stress-free and rewarding car-buying experience. More
I just purchased a 2025 Kia Sportage from International KIA of Orland Park and couldn’t be happier! Yancy in sales was wonderful he listened to exactly what I needed and didn’t push features I didn’t want KIA of Orland Park and couldn’t be happier! Yancy in sales was wonderful he listened to exactly what I needed and didn’t push features I didn’t want. The finance process with Jamie was transparent, with no hidden fees or pressure for extras. They were very accommodating and customer focused.Definitely worth the 5 stars! More
Fantastic experience. Karlos and Frank were great. Very personable and transparent. Stephan was great in finance as well. Really good customer service and very fair on ou Karlos and Frank were great. Very personable and transparent. Stephan was great in finance as well. Really good customer service and very fair on our trade in and couldn’t beat the process on the new car. More
The service I received at international Kia of Orland Park was fabulous. From the time I walked in the door until I purchased my vehicle everyone was so helpful, very polite and professional. Park was fabulous. From the time I walked in the door until I purchased my vehicle everyone was so helpful, very polite and professional. More
Great experience working with James Johnson and the entire team. Everything went seamless and it was pressure-free. Will be working with them again!! entire team. Everything went seamless and it was pressure-free. Will be working with them again!! More
Horrible experience with their finance department and General Manager, Chad. My family has bought five cars from here. We moved to Tennessee and traded in a car we bought from a Kia dealership here, wh General Manager, Chad. My family has bought five cars from here. We moved to Tennessee and traded in a car we bought from a Kia dealership here, where we had a fabulous experience. We need a refund on our gap insurance, and I have been trying for three weeks to get someone to help me. I talked to one finance person, finally, after going online and cancelling my gap insurance myself, explaining to him that the dealership has to give me the refund. I asked if he needed my new address since I didn't want the check sent to my old house, and he didn't take it. He said he would handle it, but I got one phone call and one email with no information. I have emailed and called and no response from him. I then called the GM several times and emailed him, no return call at all. Horrible customer service. It shouldn't be this hard to get a refund on gap insurance sent to me. If I owed them money, they would be all over me. I have family and friends still in Illinois, and I will recommend not to get a car from there. So disappointed. I plan to take more actions to get this refund since they won't help one of their customers. More
Muhammad was AMAZING! His customer service exceeded all salesman that I met on the day of my purchase. Actually, ever! Very friendly, personable and not pushy whatsoever His customer service exceeded all salesman that I met on the day of my purchase. Actually, ever! Very friendly, personable and not pushy whatsoever. After meeting the manager and financial representative, I was sold! Make sure to ask for Muhammad when purchasing your new or used vehicle. You will not be disappointed! More
No pressure sales. Mike went over the car in detail after the sale. Paperwork was easy and they were all very nice and professional. Mike went over the car in detail after the sale. Paperwork was easy and they were all very nice and professional. More
I took my car in for service, and it was returned to me with visible damage that was not there before. I had inspection pictures taken before the appointment as proof, and even after showing them to the se with visible damage that was not there before. I had inspection pictures taken before the appointment as proof, and even after showing them to the service manager, they refused to take responsibility. What’s worse, the service manager flat-out denied any wrongdoing and made no effort to correct the situation. Instead of owning up to the damage and resolving the issue professionally, they acted like nothing happened. Completely unacceptable behavior from a business that’s supposed to value customer trust. Looking at other reviews, I can clearly see that I’m not the only one who has had a bad experience here. This seems to be a pattern, not a one-time mistake. Do yourself a favor and stay far away from this dealership. Poor service, poor accountability, and absolutely no integrity. More