International Honda - Service Center

Prompt and courteous service. All work quickly and well done. No issues. Service advisor, she was great in explaining service items to be taken care of on this visit. All work quickly and well done. No issues. Service advisor, she was great in explaining service items to be taken care of on this visit. More

They were prompt and courteous for our recall repair. Previous repairs have also been done very well. Previous repairs have also been done very well. More

Very clean through out was updated of progress plan on using dealership to replace current vehicle using dealership to replace current vehicle More

We had a recall item done and they did it efficiently and it seems to all be working well. it seems to all be working well. More

Prior to service day, I received exceptional customer service from Taylor. Service day, I received estimate of $80 more than original estimate, received when I made the appointment. During scheduling, service from Taylor. Service day, I received estimate of $80 more than original estimate, received when I made the appointment. During scheduling, I mentioned multiple times that I would wait for work to be done, as I it was a 130 mile round trip. My appointment was for 3:30. At 4:20 I was told of the higher estimate. I was uneasy about the estimate change, and more concerned that the job would not be finished before closing of the service department. These factors prompted me to not have the work done. More

Service was fair and prompt. Did not suggest superfluous maintenance. Coupon that had been emailed me provided additional savings. Did not suggest superfluous maintenance. Coupon that had been emailed me provided additional savings. More

Very poor service and information about our car problems and type of repairs that are needed to fix the problems. and type of repairs that are needed to fix the problems. More

This dealership was super clean and welcoming. The waiting room had beverages to drink. The staff was very welcoming too! The waiting room had beverages to drink. The staff was very welcoming too! More

Our salesman John was great to work with. He was informative but also treated us as people and not just pushing to sell us a car He was informative but also treated us as people and not just pushing to sell us a car More

I dropped my car off and put the key in the drop box, but it got stuck and Honda was not returning my calls when I had not gotten a call back that my oil change was done. I had to go into the service center it got stuck and Honda was not returning my calls when I had not gotten a call back that my oil change was done. I had to go into the service center over lunch to follow up in person and found out about the key getting stuck. They did then prioritize getting my oil change done and the shuttle service was timely. When I went to pick it up they told me I had a charge, but I have a care plan and had to wait for them to figure out my bill. More