International Honda - Service Center

Initial response to this recall was poor but six months latter was just the opposite..The staff was pleasant and timely . latter was just the opposite..The staff was pleasant and timely . More

not happy with 2% surcharge when using credit card. your labor rate is high enough. your labor rate is high enough. More

Good clean dealership. Service lady was very professional when she noticed I was starting to get mad that my warranty expired at 24k miles not 25k. She handled it professio Service lady was very professional when she noticed I was starting to get mad that my warranty expired at 24k miles not 25k. She handled it professionally and calm which made me less angry and pleased with her. Because of her I’d come back again and again she was very nice and professional. 10/10 stars More

Service here was great. Lindsey was professional and courteous. The team had my car tuned up and ready to go in a very reasonable price and time. Thank you! Lindsey was professional and courteous. The team had my car tuned up and ready to go in a very reasonable price and time. Thank you! More

Made a call and got same day service- really appreciated it - very satisfied with outcome! it - very satisfied with outcome! More

I was very happy with the service dept. They were very courteous and professional. They got me in and out in a timely manner. They were very courteous and professional. They got me in and out in a timely manner. More

Always feel confident in their work. Trying to maintain the car in great shape. They’ve done well. Trying to maintain the car in great shape. They’ve done well. More

I tried three different times to resolve my transmission problem {slipping very badly}. I was told that there is no problem, but when I gave them the service bulletin numbers (2 of them) they told me that problem {slipping very badly}. I was told that there is no problem, but when I gave them the service bulletin numbers (2 of them) they told me that the bulletins were not related. They did not what to hear it. I had bought the extended warranty to 100,000 miles, and my vehicle had 97,000 miles on it after the third time trying to get it fixed. On the third service report the last sentence stated "there is a problem" My personnel opinion is they {all people involved} were waiting for me to drive another 3,001 miles and then the warranty would no longer be valid and then they would tell me that I have a problem. I did not wait for that to happen. I called American Honda customer service (in California) and explained my issue. They got right on it. Long story short, American Honda made arrangements with you people to tell and show you how to do your job correctly. Guess what, all of a sudden you folks seen the problem that I was talking about all-along and you were told that you were not going to try and fix it because you are going to do a removal and replacement of the entire transmission. You can look up in you records that I have been a very loyal customer since 1996. That ended right after the transmission was replaced. I still like Honda vehicles but I will NEVER walk inside your dealership again. In fact I am going to buy a Toyota Tacoma (not from your dealership) in the spring. I have talked to a few friends about the problems I had and that "I HIGHLY DO NOT RECOMMEND your dealership." More

The service advisor Lindsey-kay was very helpful. The shuttle driver Jim was great as well. The shuttle driver Jim was great as well. More

Dropped off conveniently the night before my appointment. Received an acknowledgement of my drop off first thing in the morning. Car was ready as promised, and driver picked me up to retrieve the van. Received an acknowledgement of my drop off first thing in the morning. Car was ready as promised, and driver picked me up to retrieve the van. More