International Honda - Service Center

Service was fast, and the team was great at communicating with me throughout the entire process. They were also very flexible and able to work around my schedule. with me throughout the entire process. They were also very flexible and able to work around my schedule. More

Service was thourough, fast, and I was kept informed of the status the entire time. the status the entire time. More

Friendly and helpful associate. Clean and comfortable waiting area that was stocked (although running low late in the day) with beverages and snacks. Clean and comfortable waiting area that was stocked (although running low late in the day) with beverages and snacks. More

Took my car in for an oil change. I asked if during the free inspection they could take a peak at the suspension as it's been clunking. On the inspection sheet they said they did the I asked if during the free inspection they could take a peak at the suspension as it's been clunking. On the inspection sheet they said they did the inspection and everything looked normal. I took a look at it with my phone camera after the appt. I'm not sure how it was missed but my strut is leaking, the entire strut was wet compared to the other side. They claimed they checked my cabin air filter as well but it was dirty dirty, inside the creases there was visible dirt build up. If I would've turned it upside down, the debris would've fallen out. Ive always liked international but have started to become disappointed in the service levels and prices they charge. I got a quote for another service, they were 40% more expensive compared to their competitor (bergstrom). I was able to take it to a luxury dealership and do it for cheaper than at international. Not sure if I'll be coming back, haven't decided yet. More

The air filter cover was not put back on. I noticed a loud noise when I pickup the car. I noticed a loud noise when I pickup the car. More

The service center was Very helpful and professional to work with. Much better than the sales department. The sales department acted like they really didn’t care about making a sale, whereas the service de work with. Much better than the sales department. The sales department acted like they really didn’t care about making a sale, whereas the service department was very friendly and eager to help. Sales dept-1 star, service dept-5 stars!!! More

I've been going to IA for almost 10 years; always happy with the service I receive. with the service I receive. More

I was met as I drove up and they got to work on my vehicle immediately. The work was performed quickly, and they even washed the vehicle afterwards. vehicle immediately. The work was performed quickly, and they even washed the vehicle afterwards. More

All done properly for recall but lacked in communication as I needed to call afte 4.5 hours and find out it was done after 2 hours as originally stated. And my truck smells horribly like gas from the recal as I needed to call afte 4.5 hours and find out it was done after 2 hours as originally stated. And my truck smells horribly like gas from the recall procedure. More

Excellent service experience received at International Auto of Sheboygan for my new vehicle. Comfortable area for waiting. Auto of Sheboygan for my new vehicle. Comfortable area for waiting. More