Inter Auto
Worcester, MA
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This is the worst car dealership I have ever bought a car from. They sold me a car with a defected engine making it inoperable. When I had a diagnostic done within two weeks after buying it by Landrover of S from. They sold me a car with a defected engine making it inoperable. When I had a diagnostic done within two weeks after buying it by Landrover of Sudbury, I was told the car had 7 items defected that needed immediate attention, including the engine. I informed this dealer, who refused to ever get on the phone with me and only communicated through email, what the diagnostic test found, they assured me they would fix all 7 problems and asked me to wait while they searched for a new engine to replace the existing one. That was early this year in February. Here we are now in October and they won’t respond to emails or take my calls and have never rectified the problems with the car. At this time, I have never been able to drive the car and it just sits in my driveway as I pay off the loan and insurance each month. DON’T BUY FROM THIS DEALER. THEY HAVE ABUSIVE AND UNETHICAL SALES PRACTICES. More
Matty and his team were fantastic! Everyone was positive and fun and engaged. The process was quick and easy. We went to a lot of dealerships and this one was the best by far. No pres Everyone was positive and fun and engaged. The process was quick and easy. We went to a lot of dealerships and this one was the best by far. No pressure sales, no games just honest helpful service. I will go to them for our next car and highly recommend them for anyone buying now. More
I’ve had the card 30 days. Today’s the third time it had to go in to the dealer, related to a warning light. Check engine light came on after having it six days. Let them know Today’s the third time it had to go in to the dealer, related to a warning light. Check engine light came on after having it six days. Let them know on a Friday. They said I had to wait to bring them in till Monday. They kept the car for days to change spark plugs. Then within about 10 days after the indicator light came on, which can be in a number of things, they kept it two days to change the lightbulb. today, at the 30 day mark, the check engine light went on again, and the car kept stalling out throughout this whole process, the engine has run very roughly. Today I had to have it towed to the dealership! Poor communication, things aren’t fixed properly, and they take forever to do anything, even if it’s small! I would never recommend is Dealership, the worst I’ve dealt with in my entire life, and I’ve owned over 15 vehicles, with 10 of them being used vehicles! More
Do not buy from this dealership- they have poor customer service and they refused to give me a refund for a deposit on a car that has a lot of mechanical issues. I had a deposit on a car that i intended to service and they refused to give me a refund for a deposit on a car that has a lot of mechanical issues. I had a deposit on a car that i intended to purchase but decided (within hours) that the vehicle needed to much work and i was afraid that i would have a lemon on my hands. the dealership refused to refund the deposit....In addition, the customer service after i made the decision was terrible... they did not listen to my concerns at all... More
Drove out of state to find what I was looking for - a Prius C. The one I bought from Inter Auto MA was "close" to the right price - disappointed that there was no negotiating, especially since I was pay Prius C. The one I bought from Inter Auto MA was "close" to the right price - disappointed that there was no negotiating, especially since I was paying cash; Matty explained the pricing to me, and went above and beyond to get my paperwork done as fast as possible - it was a busy three days for the dealership. Only one setback, and that was due to an issue with my initial deposit not processing; once I showed proof that the bank paid the charge, they went ahead and sent the title overnight. More