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Integrity Buick GMC Cadillac
Chattanooga, TN
99 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 99 reviews
November 07, 2017
Dead battery Car only has 9,000 miles on it and battery went down twice. They put in a new battery but we still think that something is happening within the car to Car only has 9,000 miles on it and battery went down twice. They put in a new battery but we still think that something is happening within the car to run the battery down. Service was good but time will tell whether it was just the battery. More
by Judith Pastusic
Employees Worked With
Tyler Stott
November 01, 2017
Greatguys Just wanted a slow start checked. Assured me all was fine. Said they did not want me to get stranded with my sweet little grandson. Just wanted a slow start checked. Assured me all was fine. Said they did not want me to get stranded with my sweet little grandson. More
by CadillacQueen
Employees Worked With
Josh Baugh
October 30, 2017
Great help Received lots of help from Joel in getting my GMC Acadia map guide upgrade and having a new set of tires put on the vehicle. While waiting in my truc Received lots of help from Joel in getting my GMC Acadia map guide upgrade and having a new set of tires put on the vehicle. While waiting in my truck, one of the owners, (Brent) found the time to visit the service area twice, shaking hands with all this employees and when he saw me, made a point to come over and ask if I was being taken care of by everyone? Thought this was a very classy way of treating employees and customers. It is obviously a very efficient and well ran department. More
by happycamper
Employees Worked With
Tyler Stott
October 28, 2017
Great customer service I have nothing but good remarks for this dealership. I have never had one bad experience and they always go above and beyond to make sure the customer I have nothing but good remarks for this dealership. I have never had one bad experience and they always go above and beyond to make sure the customer is happy. More
by Ctcarrjr
Employees Worked With
Tyler Stott
October 24, 2017
Unexplained charge on my invoice I took my 2013 Cadillac CTS in to have the wheels aligned. I had an appointment for 11:00 in the morning. I arrived about 5 minuets early. It took ove I took my 2013 Cadillac CTS in to have the wheels aligned. I had an appointment for 11:00 in the morning. I arrived about 5 minuets early. It took over 2 hours for them to do the work. I left the dealership about 1:23 in the afternoon. There was a $4 service fee added to my bill. When I asked about the charge I was told that it was a shop for for oil disposal, rags, towels etc. I stated that I have not been charged this fee before. Not at this dealership or at other dealerships where I have service work performed. I was told that it was their policy. More
by Unhappy _TN_Vol
Employees Worked With
Tyler Stott
October 15, 2017
Very satisfying My new truck got a stress crack in the windshield after 1 day. I took the truck to the service center and was taken care of professionally. This was t My new truck got a stress crack in the windshield after 1 day. I took the truck to the service center and was taken care of professionally. This was the best service experience I have ever had. More
by eddie nunley
Employees Worked With
Jake Calella , Josh Baugh
October 09, 2017
Love the truck!!! Go see MAX!!! We can't say enough about the team of people we worked with in the purchase of our new truck! Max is an amazing guy to work with and helped us make th We can't say enough about the team of people we worked with in the purchase of our new truck! Max is an amazing guy to work with and helped us make this possible. We kept a close watch on the website and the moment the timing was right, we were there to grab it!! Tim and Chris Dixon More
by TDixon
Employees Worked With
Max Jewell
October 02, 2017
Excellent Dealership I have bought several vehicles from Integrity and Jason always goes above and beyond to make sure I get a great deal. Jason located the exact Vehicle I have bought several vehicles from Integrity and Jason always goes above and beyond to make sure I get a great deal. Jason located the exact Vehicle I wanted and had on the lot the next day for me. More
by Roger
Employees Worked With
Jason Blevins
September 29, 2017
Excellent Dealership Always have excellent Service with Joel in Service department. They are always friendly and helpful! I would highly recommend Integrity if you Always have excellent Service with Joel in Service department. They are always friendly and helpful! I would highly recommend Integrity if you are wanting a New vehicle. More
by Jbhensley
Employees Worked With
Tyler Stott
September 27, 2017
Service department Staff is very friendly and prompt. Loved that they wash my car when service work is finished. Highly recommend to anyone looking to buy a car to check Staff is very friendly and prompt. Loved that they wash my car when service work is finished. Highly recommend to anyone looking to buy a car to check them out. More
by Betty
Employees Worked With
Tyler Stott
