Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Integrity Buick GMC Cadillac
Chattanooga, TN
99 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 99 reviews
January 28, 2018
New tires for my 2013 Envoy I purchased my car at Integrity. I have had all maintenance handled by them, as the previous owner had done. My last visit to them was to have new t I purchased my car at Integrity. I have had all maintenance handled by them, as the previous owner had done. My last visit to them was to have new tires put on my car in January. While driving home I realized that the car was pulling to the right. When I arrived home I called Integrity and told them what was happening. They apologized and I made an appointment to take the car back to rectify the problem. I have been very impressed with the service department. They are very knowledgeable, very professional and friendly. I will not take my car to anyone else. I feel just because I am a single woman that they will not take advantage of me. More
by Jan
Employees Worked With
Abigail Lockhart, Tyler Stott , Josh Baugh
December 26, 2017
Great customer service This was my second time purchasing a vehicle from them. I feel as if I got a great deal and the staff was very helpful about getting the purchase with This was my second time purchasing a vehicle from them. I feel as if I got a great deal and the staff was very helpful about getting the purchase within my budget. I also appreciate the fact that they ask you to send a loan approval to a financial institution, rather than just shotgun your credit to 20-25 institutions and lower your credit score tremendously. Which has happened to me at the past at Larry Hill Ford! More
by MG23
Employees Worked With
Wayne Tubbs, Ken Bryant, Bailey Morgan
December 11, 2017
Great Experience As always they were very accommodating to my schedule and performed my service as requested. Thanks Josh I needed a loaner car and Jake had it at As always they were very accommodating to my schedule and performed my service as requested. Thanks Josh I needed a loaner car and Jake had it at the door warming up for me when I arrived. Thank you Jake! More
by Happy Trucker
Employees Worked With
Jake Wilder, Josh Baugh
December 11, 2017
Joel Land I needed a window motor replaced on my 2006 DTS. Joel got it taken care of a few hours quicker than he originally thought, and it was done right. Joel I needed a window motor replaced on my 2006 DTS. Joel got it taken care of a few hours quicker than he originally thought, and it was done right. Joel treats me like a valued customer. It is always good to work with him. More
by skipper
Employees Worked With
Tyler Stott
December 08, 2017
Wonderful! Dustin always takes the best care of my service needs. I have two GMC vehicles and love that Dustin is always flexible, patient, and professional. Dustin always takes the best care of my service needs. I have two GMC vehicles and love that Dustin is always flexible, patient, and professional. More
by Chris Bevil
Employees Worked With
Matthew Lockhart
November 30, 2017
Amazing Experience We were traveling from out of town and were in the market to purchase a vehicle. The team helped find exactly what we were looking for at a competitiv We were traveling from out of town and were in the market to purchase a vehicle. The team helped find exactly what we were looking for at a competitive cost. The trade in value was extremely fair and the team worked fast and efficiently. I highly recommend this dealership! More
by swilkin1
Employees Worked With
Jason Blevins
November 29, 2017
Wonderful Experience My salesman, Jason Blevins, provided great service and was exceptionally knowledgeable. The entire process was efficient and painless even working wit My salesman, Jason Blevins, provided great service and was exceptionally knowledgeable. The entire process was efficient and painless even working with the finance department was enjoyable. More
by Unckid
Employees Worked With
Jason Blevins
November 28, 2017
Esclade Service Joel and the entire service group have worked diligently to resolve any issues I have had with my vehicle. Great group and always go the extra step to Joel and the entire service group have worked diligently to resolve any issues I have had with my vehicle. Great group and always go the extra step to make the service a pleasant experience. More
by D. Trotter
Employees Worked With
Tyler Stott
November 17, 2017
Made it right We had a mishap with one sales person but the general manager stepped in and made it right. We were handled liked fine china. Would definitely recomme We had a mishap with one sales person but the general manager stepped in and made it right. We were handled liked fine china. Would definitely recommend and go back for myself. More
by Chasity Raybon
Employees Worked With
Alan, Tyler Stott , Jesse Morgan
November 13, 2017
Completely satified I can not expess enought how the service department went out of there way to resolve my issue. They worked for days and even after my truck was out of I can not expess enought how the service department went out of there way to resolve my issue. They worked for days and even after my truck was out of warrenty covered the cost of repairing at 100% to fix it. The service writer and manager was willing to do whatever it took to make me happy. When they say that work for the complet satification of there customer that is what they mean. I want to thank Josh, my service man and Jesse, the service manager for all they did. Joe Stargel More
by Joegmc
Employees Worked With
Jesse Morgan , Josh Baugh
