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Integrity Buick GMC Cadillac
Chattanooga, TN
106 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 106 reviews
November 15, 2019
Excellent service. Thank you Tyler! I’ve worked for GM dealerships for over 20 years and Tyler & Integrity are the best in the business. 5 Stars in every category!!! dealerships for over 20 years and Tyler & Integrity are the best in the business. 5 Stars in every category!!! More
by Semper Fi
Employees Worked With
Tyler
October 31, 2019
Matthew Lockhart was friendly & got our Buick done in a timely manner. He answered all our questions & delivered the Buick cleaner than when we brought it in. timely manner. He answered all our questions & delivered the Buick cleaner than when we brought it in. More
by Gogetter
Employees Worked With
Matthew Lockhart
July 08, 2019
Great experience purchasing new truck. Purchased a new Sierra from Integrity GMC. They were very helpful in explaining process of purchasing. They did a great job of describing vehicles new Purchased a new Sierra from Integrity GMC. They were very helpful in explaining process of purchasing. They did a great job of describing vehicles new features on test drive. Very accessible and very quick response time when I submitted questions. Overall, a very pleasant experience from great staff. Would recommend as a dealership to others. Also, I worked with service department regarding a small issue and Josh was quick to work my vehicle in and got issue resolved just as fast. Great group at Integrity! More
by Dave u
Employees Worked With
Abigail Lockhart, Greg Yeomen, Josh Baugh, Jason Blevins
June 10, 2019
Oil change Everyone was helpful and it did not take over an hour for the oil change. The salesperson I worked with when I bought my vehicle was very good and ver Everyone was helpful and it did not take over an hour for the oil change. The salesperson I worked with when I bought my vehicle was very good and very thorough on explaining things. More
by 3ddd
Employees Worked With
Graham Collins
April 24, 2019
No Integrity in service work rude service manager Rude service manager. Dealership conducted warranty work and still had same issue. When I took it back for the incomplete or faulty warranty work to Rude service manager. Dealership conducted warranty work and still had same issue. When I took it back for the incomplete or faulty warranty work to be checked, they did not correct the work completed under warranty that occurred less than a 1000 miles earlier, and charged me $155 for them checking their work that was not completed properly the first time. On top of that they bent my key and stayed it was like that when it was left with them. This place has not integrity in their work and finds ways to not do the proper work the first time that may cause them money for faulty issues that should be covered by warranty. This service department and dealership is unprofessional and I recommend using caution when dealing with them. Best opinion I can give is stay away because they do not honor their work. More
by Pondsb
Employees Worked With
Tyler Stott, Jesse Morgan, Josh Baugh
April 18, 2019
Install Borla system Took a little longer than expected, scratched truck when washed, but will be taken care of! Love the results of Borla! Overall a very good experience. Took a little longer than expected, scratched truck when washed, but will be taken care of! Love the results of Borla! Overall a very good experience... More
by Pillroller
Employees Worked With
Matt Lockhart
February 01, 2019
Great Experience Awesome experience with Integrity, they went above and beyond to make a deal with me and I will definitely be back when I am ready for another vehicle Awesome experience with Integrity, they went above and beyond to make a deal with me and I will definitely be back when I am ready for another vehicle! If your in the market for a new vehicle I highly recommend giving Graham Collins a call! More
by Rodney1903
Employees Worked With
Graham Collins
December 22, 2018
Amazing I was given the best experience during my car search. Graham was very knowledgeable and detailed with each car I asked about. From my step onto the lo I was given the best experience during my car search. Graham was very knowledgeable and detailed with each car I asked about. From my step onto the lot he was there for me. After deciding on which vehicle was best for me, the paperwork process was quick and simple. This was just an amazing experience from the entire Integrity team!!! More
by Thevol_1999
Employees Worked With
Graham Collins, Brent Morgan, Bailey Morgan
December 04, 2018
Engine Light Instead of charging me for a full engine diagnosis as planned, the technician found a loose wire to the sensor and reattached. Reduced my diagnostic Instead of charging me for a full engine diagnosis as planned, the technician found a loose wire to the sensor and reattached. Reduced my diagnostic fee about in half. More
by Gator
Employees Worked With
Josh Baugh
August 06, 2018
We purchased a 2019 Acadia Saturday We were very happy with all of our interactions there and were pleased with the deal they offered us. Bridget and Bryan were great and we will be ret We were very happy with all of our interactions there and were pleased with the deal they offered us. Bridget and Bryan were great and we will be returning customers in the future. More
by paul.kennedy
Employees Worked With
Bridget Sanders
