Integrity Buick GMC Cadillac
Chattanooga, TN
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Ashley in customer service goes above and beyond. She greets you with a smiling face and a positive attitude. She makes you feel welcomed and taken care. Integrity creates a quality experience with a qu greets you with a smiling face and a positive attitude. She makes you feel welcomed and taken care. Integrity creates a quality experience with a quality staff. More
Integrity is great! Ashley, in particular, is one of the best cashiers I’ve ever met. She goes above and beyond to be helpful to every customer! best cashiers I’ve ever met. She goes above and beyond to be helpful to every customer! More
Ashley at Integrity is very knowledgeable and makes us feel welcome every time we are there! Excellent service! Will definitely recommend to friends and family. feel welcome every time we are there! Excellent service! Will definitely recommend to friends and family. More
Excellent service. Thank you Tyler! I’ve worked for GM dealerships for over 20 years and Tyler & Integrity are the best in the business. 5 Stars in every category!!! dealerships for over 20 years and Tyler & Integrity are the best in the business. 5 Stars in every category!!! More
Matthew Lockhart was friendly & got our Buick done in a timely manner. He answered all our questions & delivered the Buick cleaner than when we brought it in. timely manner. He answered all our questions & delivered the Buick cleaner than when we brought it in. More
Great experience purchasing new truck. Purchased a new Sierra from Integrity GMC. They were very helpful in explaining process of purchasing. They did a great job of describing vehicles new Purchased a new Sierra from Integrity GMC. They were very helpful in explaining process of purchasing. They did a great job of describing vehicles new features on test drive. Very accessible and very quick response time when I submitted questions. Overall, a very pleasant experience from great staff. Would recommend as a dealership to others. Also, I worked with service department regarding a small issue and Josh was quick to work my vehicle in and got issue resolved just as fast. Great group at Integrity! More
Oil change Everyone was helpful and it did not take over an hour for the oil change. The salesperson I worked with when I bought my vehicle was very good and ver Everyone was helpful and it did not take over an hour for the oil change. The salesperson I worked with when I bought my vehicle was very good and very thorough on explaining things. More
No Integrity in service work rude service manager Rude service manager. Dealership conducted warranty work and still had same issue. When I took it back for the incomplete or faulty warranty work to Rude service manager. Dealership conducted warranty work and still had same issue. When I took it back for the incomplete or faulty warranty work to be checked, they did not correct the work completed under warranty that occurred less than a 1000 miles earlier, and charged me $155 for them checking their work that was not completed properly the first time. On top of that they bent my key and stayed it was like that when it was left with them. This place has not integrity in their work and finds ways to not do the proper work the first time that may cause them money for faulty issues that should be covered by warranty. This service department and dealership is unprofessional and I recommend using caution when dealing with them. Best opinion I can give is stay away because they do not honor their work. More
Install Borla system Took a little longer than expected, scratched truck when washed, but will be taken care of! Love the results of Borla! Overall a very good experience. Took a little longer than expected, scratched truck when washed, but will be taken care of! Love the results of Borla! Overall a very good experience... More
Great Experience Awesome experience with Integrity, they went above and beyond to make a deal with me and I will definitely be back when I am ready for another vehicle Awesome experience with Integrity, they went above and beyond to make a deal with me and I will definitely be back when I am ready for another vehicle! If your in the market for a new vehicle I highly recommend giving Graham Collins a call! More