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Integrity Buick GMC Cadillac

Chattanooga, TN

3.9
101 Reviews

6025 International Dr

Chattanooga, TN

37421

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Showing 101 reviews

January 29, 2025

Today I attempted to purchase a vehicle from this dealership and found a great salesman (Charlie). He was super friendly and ready to get the deal started and completed - I already had all financing More

by PASTORCHRISNIXON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jake or Jacob
Jan 29, 2025 -

Integrity Buick GMC Cadillac responded

Thank you for your compliments of Charlie. Integrity Automotive Group is thankful for thousands of satisfied customers. We were unable to meet your terms but that is not a negative reflection on Charlie or Jacob, it only reflects we had different view of valuation of the vehicle. Our vehicle was already priced thousands of dollars behind market value and unfortunately the finance institutions could not meet the approval that you wanted. Therefore, your payment was higher than your budget. Since no deal was made, the dealership has done nothing wrong and there is no corrective action we should take. We do have multiple less expensive vehicles you can explore.

January 03, 2025

Had my car serviced and found out my car was put back together with damaged and missing parts. Service manager Josh didn’t help with the issue saying that his technician wouldn’t have done that . GM Jess More

by Seanl_mayfield
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Morgan , Josh Baugh
Jan 07, 2025 -

Integrity Buick GMC Cadillac responded

At Integrity Cadillac, we always attempt to do the right thing and find solutions to our customer’s concerns but it appears we weren’t able to find common ground in this instance. If there is anything we can do for you in the future, then please reach out. We will be here to help in any way we can.

Jan 07, 2025 -

Seanl_mayfield responded

That will not be an issue anymore because I will not be acquiring your services anymore. Integrity needs to step their game up.

July 21, 2024

Hugh was friendly and courteous, staying absolutely true to his title of courtesy driver. Thanks! More

by paige
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mazda
June 11, 2024

I enjoy my great service that I get every time I go there. Everyone that I deal with there is very nice and helpful! More

by Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Stott , Jesse Morgan , Matthew Lockhart, Josh Baugh
March 29, 2024

The experience was great, and my problem was resolved quickly. Darrel has been great I got water in my diesel fuel, and he has help resolving issues that have occurred since with patience and understandi More

by kdenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrel
February 28, 2024

This dealership is great excellent service especially from Charlie calabro very knowledgeable about the inventory there and just very friendly. Great salesman More

by Anthony45017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie calabro
January 30, 2024

I went to the dealership several times for a leaky tire. Like in the past, stuff had been taken out if my glovebox and not replaced. My glovebox is where I keep my tire key. Although tires were bala More

by Caressa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I only spoke to Josh after my review and he did nothing to help!, Josh Baugh
December 15, 2023

The sales person Bridget Sanders was great and Finance Manager Jonathan Goins was great also this is my second purchase from Integrity Buick of Chattanooga, Tennessee I trust Integrity Buick of Chattanoog More

by jamesmarcussmith28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Goins, Bridget Sanders
October 04, 2023

Hugh gave me a ride home from the dealership while the service department was working to find the issue with my suv. He was so nice and friendly! Even allowed me to hit up a Starbucks to get a much needed More

by Katmarsh83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh
July 19, 2023

Such a great business! The people are amazing!! All the workers there are so nice and helpful! More

by Riley
Recommend Dealer
Yes
Employees Worked With
Abigail Lockhart, Bailey Morgan , Jesse Morgan , Bridget Sanders , Matthew Lockhart, Josh Baugh
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