Ingram Park Nissan
San Antonio, TX
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My wife Stacey and I went IPAC Nissan looking to buy a new car. We were met by Tony Lozano who began showing us the car we were interested in the Nissan Rogue. Tony was very knowlegeable and experienced new car. We were met by Tony Lozano who began showing us the car we were interested in the Nissan Rogue. Tony was very knowlegeable and experienced with the Nissan make. He exhibited excellent customer service and helped Stacey and I get the deal we wanted at the right price. I would like to thank Brian Price in financing in helping us understnad all of the options we had as far as the warranty. The entire staff was very friendly and showed why they rated number 1 in friendliness and customer experience. More
First, the vehicle is what I wanted. I researched and used the internet to find what I wanted, and it ended up being IPAC. Your maintenance department (Shannon) is outstanding! Shawn Ismani helped used the internet to find what I wanted, and it ended up being IPAC. Your maintenance department (Shannon) is outstanding! Shawn Ismani helped out when I needed it, i din't know my credit score was so low. He guided me and help me as he should - great salesman. Shawn Rice (sales manager), told me my monthly payments incorrectly; causing a major issue at the end. He said it was $100 dollar less than what I ended up with. MS Gutierrez was shocked and had to go find him to see what was going on. I had to initial a IPAC document showing a lesser amount, and during all of this had my wife with me. We both had heard and seen the monthly amount and were very pleased. Our budget is set and now we have to arrange things again. My fault for wanting this vehicle; but it is IPAC fault for misreprentation. Strong words, but earned. I taken both of my nissans for service and felt "taken care of". I will be using another dealership (IH 10) for my remaining 2007 Altma. I will not recommend this dealership based on the above. My thanks to Ismani and Gutierrez for their professional manner and help. George T. Wood Nissan owner More
We loved Jimmy, he was great! How many sales people do you know of that will come to you on their day off to ensure that everything about your car is perfect? I know one!! Things started slow, but it w you know of that will come to you on their day off to ensure that everything about your car is perfect? I know one!! Things started slow, but it was late and we had 2 cranky kids in tow. Once Jimmy found the car we had come to look at (we researched and shopped online) everything fell into place. The entire process could not have gone any smoother! More
Using the internet made it easy to get the preliminary items completed prior to an actual visit. Barbie Martinez was very professional and made me feel at ease and set the appointment for John Gatewood. J items completed prior to an actual visit. Barbie Martinez was very professional and made me feel at ease and set the appointment for John Gatewood. John made us feel comfortable and provided us with a test drive in the Rogue that we had picked out prior to the visit. The negotiations were simple to the point and completed in a short time frame. E.J. Johnson was very professional and also made us feel comfortable with the visit and we were completed with the financing process in short order. The Rogue was cleaned and ready for us at the front door, can't get any better than that. More
EVERYONE INVOLVED IN MY PURCHASE WAS GREAT!! I HAD BEEN SEARCHING FOR MY JUKE FOR OVER 2 MONTHS AND WHEN I FINALLY FOUND THE ONE I WAS LOOKING FOR ONLINE THE EXPERIENCE WAS EASY. FROM THE FIRST PERSON I T SEARCHING FOR MY JUKE FOR OVER 2 MONTHS AND WHEN I FINALLY FOUND THE ONE I WAS LOOKING FOR ONLINE THE EXPERIENCE WAS EASY. FROM THE FIRST PERSON I TALKED TO IN THE INTERNET SALES DEPARTMENT, TO THE SALESMAN THAT SOLD ME THE CAR, TO THE FINANCIAL DEPARTMENT AND EVERYONE ELSE IN BETWEEN THE EXPERIENCE COULD NOT HAVE BEEN BETTER! I TRADED IN MY OLD VEHICLE AND WAS PLEASED WITH THE AMOUNT OF MONEY I GOT FOR MY TRADE AND SINCE I HAD NO IDEA I WOULD BE MAKING THE PURCHASE RIGHT THEN THE SALESMAN FOLLOWED ME TO MY HOUSE TO GET THE TITLE FOR MY OLD TRUCK SO THAT I COULD DRIVE MY NEW JUKE AND HAVE IT RIGHT THEN!! ALL OF MY QUESTIONS WERE ANSWERED IN FULL AND EVERYONE TOOK WHATEVER TIME IT TOOK TO GET THE TRANSACTION COMPLETED IN A TIMELY AND PLEASURABLE MANNER. I HOPE I CONTINUE TO HAVE THE GREAT RELATIONSHIP WITH THE DEALERSHIP AS I CONTINUE THE MAINTENANCE ON MY NEW JUKE. More
Everyone was nice. My complaint is that I had to return to the dealership two times after my initial visit because things were overlooked by the staff. The process was a little disorganized. My gas tank wa to the dealership two times after my initial visit because things were overlooked by the staff. The process was a little disorganized. My gas tank was filled the last visit I had to make which was nice. More
Customer Service was excellent Mr.John Gatewood is a great salesman. He had a great attitude towards us and making his sales. I would really recommend this dealership to all my fireinds. Good clean great salesman. He had a great attitude towards us and making his sales. I would really recommend this dealership to all my fireinds. Good clean environment which talks really good about a place. More
Everyone I dealt with there was very professional. They wanted to hear about my concerns and to make sure I was satisfied during and after my purchase. They were honest about the price and gave me a good p wanted to hear about my concerns and to make sure I was satisfied during and after my purchase. They were honest about the price and gave me a good price. I would recommend this dealership to my friends and relatives. More
I am very happy that I chose Ingram park for my first car purchase. Albert, was simply awesome .He realized the fact that I was a first time car buyer and offered me great help. He patiently took time to purchase. Albert, was simply awesome .He realized the fact that I was a first time car buyer and offered me great help. He patiently took time to show me the car,helped me to test drive it. We then started to sit and start discussing about the price. He clearly listened to my expectations, and we finally arrived at a price. He was very patient. He made Ingram Park Nissan a one stop place for all my Shopping, finance, Maintenance and Insurance needs. He clearly noted the points which I wanted him to take a note of. Thought it was late in the night he made sure that everything was in place. He gave me the documents what he had to give us and even offered us great help even on the second day. We had great trust on ALBERT and INGRAM PARK Nissan and I guess we got we were looking for.Thanks ALBERT and thanks IPark. More
i had the BEST experience. no one made me feel bad about my situation, talked down to me, or approached me like a shark. everyone was extremely nice and patient with me. i especially want to thank craig d my situation, talked down to me, or approached me like a shark. everyone was extremely nice and patient with me. i especially want to thank craig doyle. it was because of his service that i decided to buy! even with his other customers, he made me feel like i was his only customer. i truly haven't said enough to describe the helpfulness craig showed me, but i hope this email paints the picture. thank you thank you thank you! More