Ingram Park Nissan

I was given a great deal on a new vehicle and I appreciate everyone who was patient and friendly. I have already recommended IPAC to several friends! appreciate everyone who was patient and friendly. I have already recommended IPAC to several friends! More

Thank you to Brian for helping secure my great APR as my bank of 20+ years did not want to give me the rate (I missed the credit cutoff by 1 point). Thank you to James for making it right and saying " will bank of 20+ years did not want to give me the rate (I missed the credit cutoff by 1 point). Thank you to James for making it right and saying " will take care of you". Thanks to Craig for also taking care of my scuffed floor and saying "I am already on it". More

Overall a great experience as far as buying a car could be, I dealt with 3 other car dealers before Ingram park and ultimatly bought from them, enough said... be, I dealt with 3 other car dealers before Ingram park and ultimatly bought from them, enough said... More

I rated the quality of work as "OK" only because of the condition that the truck was given to me in, and when I say that, I mean the cleanliness of the vehicle. The truck was on the dirt lo because of the condition that the truck was given to me in, and when I say that, I mean the cleanliness of the vehicle. The truck was on the dirt lot from what I was told by Albert prior to it being put along the back fence. The truck was very dirty from being on that lot. I asked Albert if they were going to wash it and he assured me that they would. There was an attempt at washing it, but the job that was done was not impressive at all. There were marks left all over the truck and it was still dirty in a lot of spots on the truck, especially on the top of the truck and on the chrome bumpers. The grill looked as if it had not been touched at all. I honestly don't think it was done maliciously, but I think it was rushed. This was the only part of the experience that I was not satisfied with. More

Rick Diaz, the sales person, was very friendly and easy to work with. He listened quite well and understood what I wanted. He answered questions I had not thought of yet. The sales manager could have d to work with. He listened quite well and understood what I wanted. He answered questions I had not thought of yet. The sales manager could have done better with his ability to deal with my questions and willingness to meet my needs. I felt he was not willing to really be flexible. But, perhaps that was his role. More

Good experience overall. Salesman (Antwain Rawls) was very helpful and willing to work with the resources (trade in and down payment) I had. I would recommend this dealership to a friend if asked. very helpful and willing to work with the resources (trade in and down payment) I had. I would recommend this dealership to a friend if asked. More

All of the employees were extremely helpful. All of our questions were answered and we could tell that they all went out of their way to help us as best they could. Everyone was helpful, friendly, and effi questions were answered and we could tell that they all went out of their way to help us as best they could. Everyone was helpful, friendly, and efficient. We left quickly with everything that we needed and more. And we love our new car. More

Both employees were very professional, very well versed with the product and service they are selling. They are extremely friendly. It allows you, the customer, to feel very comfortable and trustworthy. with the product and service they are selling. They are extremely friendly. It allows you, the customer, to feel very comfortable and trustworthy. Your internet department responded promptly and your salesman followed thru with our request. Thanks, More

I wanted to commend your everyone for a great experience. Not just because I drove out with an awesome truck but from the moment my family arrived Anthony greated us in the most friendly and sincerest way. Not just because I drove out with an awesome truck but from the moment my family arrived Anthony greated us in the most friendly and sincerest way. He was down to earth and had a great sense of humour. He listen and made great enteracted with my two boys 13 yrs and 6yrs old. That is a good feeling for a parent. Craig was very cheerful and help me set up my maintenance appointment for my truck. I was treated us in a very friendly and professional manner. This is my fourth new vehicle purchase in my life and I have to admit that this was the easiest car purchase experience I've had. Not only did I get treated with respect but I actually drove off with what I wanted for a change. I love my 2011 Nissan Frontier and will enjoy it for years to come. I mentioned these two employees because I dealt with them for a longer amount of time but everyone we had contact with from start to finish earned my families respect and appreciation. Thank you. The Gonzales Family More

The service was great since the time i showed up to the time i left. I was greeted with a friendly handshake at the door by one of your sales reps and was escorted directly to the person i had originally time i left. I was greeted with a friendly handshake at the door by one of your sales reps and was escorted directly to the person i had originally made contact with over the internet. I really appreciated the genuine friendliness from Darren Washington who helped me out throughout the sale. I feel i got a great price for a great car. I really do. My family and friends tell me that im acting like a little kid in a candy store haha. The only teeny weeny bit of issue i had with the sale was that while in the lobby area, i was offered a monthly payment of $175.00 and was even asked to initial the price on the paper to which i believed.."ok, this is gonna be the mthly price im going to pay" so i immediately said, "yes!!, ill take it." but then when i was passed on to the finance dpt, i was told that the mthly payment would be two hundred and change. I did not really appreciate the fact that i was made to sign a price that i actually had to ask for again later with the finance rep. I felt a little awkward and felt i had to be a little rude the rep and told him.."i just signed a paper saying the payment would be 175.00. Why has this changed just from walking from the lobby to this office?" The finance rep..i believe his name was Sprice, immediately said...you know hang on..let me fix it. Then he made some changes and gave me the price i had originally been offered. Everything after that was great. Everyone's attitude was very professional and friendly at all times. If i had to critic the whole sale, i would say just to be sure that when a price or monthly payment is offered, to follow through exactly as agreed. I had a great time and my 4 hour drive from Brownsville, TX all the way to San Antonio just to buy a car was totally worth it. Thank you all! More