Ingram Park Nissan
San Antonio, TX
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Found the car on the internet go the best possible deal from Craig Doyle left everything ready for the appointment on saturday Sept. 1, 2012. Arrived at Ingram Park Nissan was greeted at the door by Lew from Craig Doyle left everything ready for the appointment on saturday Sept. 1, 2012. Arrived at Ingram Park Nissan was greeted at the door by Lewis Black car was ready for a test drive liked it. Paperwork was ready to go and was sent to the fianance department. While on the floor met a sales manager that approved all the paper work Lewis Black prepared Craig Johnson nice enjoyable person. At the finance department met a lovely person that helped out tremendously with the finance Georgette Gutierrez. Overall first time car buyer and would strongly recommend INGRAM PARK NISSAN. More
Great salesman, very knowledgeable, thorough in his presentation about our new car. He made purchasing our Murano a pleasurable experience. No regrets. Great customer service and the service departme presentation about our new car. He made purchasing our Murano a pleasurable experience. No regrets. Great customer service and the service department is very efficient. More
John was very friendly and helpful. He was able to find us a vehicle, that meets our needs. He was a bit pushy, but what car salesman isn't? Shaun was also friendly, but he is what caused us to have a ba us a vehicle, that meets our needs. He was a bit pushy, but what car salesman isn't? Shaun was also friendly, but he is what caused us to have a bad experience. I had been pre-approved through my bank for a loan to more than cover the purchase. John and Shaun asked if I would use their financing if they could get a better rate, I said yes. Shaun worked out the numbers and came up with a price that was agreeable. We signed all of the paperwork and took the car home. However, they could not line up financing to meet the numbers they offered and we all agreed to. So, two days later, they asked me to bring in the paperwork from my bank. When I did, Shaun raised the price of the car! He explained this as "your bank says it has to be 110% of the list price." This is not correct. I showed him that that is the MAXIMUM they would allow; they will not finance $100,000 for a vehicle that is only worth $20,000. After re-explaining this a couple times, he admitted that because we did not use his financing, he does not make the profits he would have made if we did, so he had to raise the price so they could still make money. I should have walked away. I did not and regret it to this day (a week and a half later). The increase did not affect the payment too much, they already had my trade-in, and we already had been driving the car for 2 days, so we decided to just finish the deal; however, we will not be returning to this dealership and DO NOT recommend it to anyone. More
The service was outstanding, our sales person (Joe Mata) was extremely helpful, he even drive us to get some snacks for the baby while we waited for our new vehicle. was extremely helpful, he even drive us to get some snacks for the baby while we waited for our new vehicle. More
Mr. Albert was very nice and the Customer Service was really great, he answered all our question and gave all the informations about the vehicle. really great, he answered all our question and gave all the informations about the vehicle. More
Alan was great to work with the entire time. He was friendly and always helpful. He made it feel like he understood what we wanted and what we could afford on a personal level and not just a business friendly and always helpful. He made it feel like he understood what we wanted and what we could afford on a personal level and not just a business level. Only issue was getting service on the 2nd day we came back because he was so busy, which is completely understandable. Adam was great also. He worked with us and bent over backwards to keep everything in our preferred price range. I look forward to doing business with IPAC going forward. More
My experience was great. The sales rep was excellent. I was not pressured into anything. I would most definatley recommend this sales rep and dealership to all. was not pressured into anything. I would most definatley recommend this sales rep and dealership to all. More
Our salesman (Addam Bradshaw) represented IPAC with service, integrity, and honesty. Everything from start to finish seemed to be stream-lined for the buyer, which makes car shopping a whole lot easie service, integrity, and honesty. Everything from start to finish seemed to be stream-lined for the buyer, which makes car shopping a whole lot easier. Mr. Bradshaw worked with the front office to ensure I got the car at a price I was happy with. More
the nissan staff were all friendly, knowledgable, and the nissan staff were all friendly, knowledgable, and willing to do what it takes to make you feel comfortable and welcome. A team is what it takes the nissan staff were all friendly, knowledgable, and willing to do what it takes to make you feel comfortable and welcome. A team is what it takes to succeed in achieving the goals one strives for, and they ALL exceeded it. IPAC Nissan is a dealer I would recommend for your next nissan. Thanks to all for job well done, EDM More