Ingram Park Nissan

It looks like it is under different management. When I arrived a person with an untucked wrinkled shirt and blue jeans attempted to open my door without saying a word to me….to my surprise it was a When I arrived a person with an untucked wrinkled shirt and blue jeans attempted to open my door without saying a word to me….to my surprise it was an employee that didn’t say anything or wear anything to distinguish them from a random person and an employee. A service rep then recommended several services that had already been completed by the same dealership the last time I went that was very recent. The only reason they stopped recommending the services is because I pointed it out to them that they completed those services on the same vehicle in my last visit where I accepted all the recommendations. I then was advised I needed to pay for 20 worn lug nuts that cost more than they should have been, which I thought was strange because I had just bought brand new tires from a well known tire dealer and they did not mention anything about the lug nuts or did I observe anything when they were done with the work. It was also strange that all of the bolts had the same damage and problem. It took over 3 hours for an oil change and new lug nuts. There was also a new 3.5% service fee for using your card. That is not even saying anything about the customer service I experienced while I was there and how unfriendly and unwelcoming the whole place felt. The whole experience seriously made me question and doubt being a return customer for both the sales and service department which for me says something because I have gone there for years, regularly purchase the maintenance plans and never had a complaint or doubt. More

The auto shop is amazing! The people are great and they provide great customer service! The people are great and they provide great customer service! More

I was treated very well. They gave much respect and consideration.. They did. It rush but took time to make sure I understood everything. They gave much respect and consideration.. They did. It rush but took time to make sure I understood everything. More

I was able to schedule my oil change quickly and effortlessly. Craig was assigned to me and was attentive to my needs. He kept me informed on the progress of the work that was done on my car and cle effortlessly. Craig was assigned to me and was attentive to my needs. He kept me informed on the progress of the work that was done on my car and clearly explained what was needed to be done on my car. I prefer IPAC Nissan to care for my car. More

The gentleman that helped me with my car was very helpful and explained the process Than you and explained the process Than you More

Mr Craig, was very polite and knowledgeable about the final details regarding the repairs that needed to be done to my vehicle and patient about when I will be repairing my vehicle this was what made me final details regarding the repairs that needed to be done to my vehicle and patient about when I will be repairing my vehicle this was what made me decide that I will be back to make these corrections to my vehicle. More

Unfortunately theses people don’t know what they are doing when repairing cars. They missed a leak from my coolant in the radiator that destroyed my engine. They then tried offering 100 for my car that doing when repairing cars. They missed a leak from my coolant in the radiator that destroyed my engine. They then tried offering 100 for my car that had NEW parts they TOLD me I needed to get. Over 4 k spent on a car right before I had to sell it. Get your service done at Gunn! More

The service associate, Christopher, was very professional and helpful. He answered questions well and gave good guidance. and helpful. He answered questions well and gave good guidance. More

Randy was absolutely great he explained everything about my car and did not push on me at all he was absolutely amazing and he took timer to listen to the other customer that says alot about him about my car and did not push on me at all he was absolutely amazing and he took timer to listen to the other customer that says alot about him Thank you so much Randy More

All Representatives at the dealership have been very kind and helpful a great place to buy your new car and helpful a great place to buy your new car More