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Ingram Park Mazda

San Antonio, TX

3.8
493 Reviews

6980 Northwest Loop 410

San Antonio, TX

78238

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Showing 493 reviews

February 04, 2025

What can I say, went in for service, they did it quickly and for a reasonable price. More

by King Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 05, 2025 -

Ingram Park Mazda responded

We are happy to hear you are satisfied with our services at Ingram Park Mazda! Thanks for being part of the IPAC family, Ed.

January 23, 2025

I was in and out in one hour for them to replace a drive belt, and I was there 30 minutes ahead of time. Mark was excellent, and he price matched another dealer’s quote. Highly recommend More

by Bw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Schwing
Jan 24, 2025 -

Ingram Park Mazda responded

Thank you for sharing your experience with us at Ingram Park Mazda! We're delighted to hear that Mark provided efficient service and a competitive price. We appreciate the recommendation! Thank you for being part of the IPAC family!

January 05, 2025

Great experience, would highly recommend. David was a great sales representative, he answered all our questions and concerns. More

by Josh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Jan 06, 2025 -

Ingram Park Mazda responded

Josh, we're delighted to hear that David provided you with a great experience at Ingram Park Mazda. Welcome to the IPAC family!

December 04, 2024

If I could give a negative rating, I would. Howard Young is a snake in the grass. I made a deal with the car sales man and had it in writing. When I went in to the finance room, I noticed $3000 More

by mindymerhi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Howard Young
Dec 05, 2024 -

Ingram Park Mazda responded

Mindy, I'm sorry to hear about your experience and any frustration it caused. We strive for transparency in our dealings, so this feedback is concerning. If you're open to discussing further or have additional questions, please feel free to reach out directly. Thank you, Clary Lunday - Service Manager - (210) 406-0144

December 04, 2024

Had my oil change today and had a great experience. Mark welcomed me and made sure my info was all correct. The girls , got only one name , Sandy was so sweet and she answered a question I had conce More

by maryrod0113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Sandy and the other woman at front desk.
Dec 05, 2024 -

Ingram Park Mazda responded

We're delighted to hear about your positive experience during your oil change at Ingram Park Mazda, Mary! It's fantastic that Mark and Sandy made sure everything went smoothly for you. We appreciate your continued trust in us, and we're thrilled you're enjoying the perks of our service package. Thank you for being part of the IPAC family!

November 13, 2024

Appointment was on time, auto technician was very detailed on service that is due to mileage More

by Gavino.cardenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 13, 2024 -

Ingram Park Mazda responded

We really appreciate you taking the time to leave Ingram Park Mazda this awesome review. Thank you for being part of the IPAC family!

October 29, 2024

There is a problem on your service drive. l think Bryan is your instigator. I never spoke with Daniel. More

by backburnerbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Oct 29, 2024 -

Ingram Park Mazda responded

Thank you for bringing this to our attention. We strive for a positive experience, and it's concerning to hear about any issues on the service drive. If you're open to discussing further, please reach out so we can address your concerns directly. Thank you, Clary Lunday - Service Manager - (210) 406-0144

October 29, 2024

I was sent an exclusive upgrade package via text, it looked appealing.. Hazeal stated " "I am excited to send you this offer for a brand new vehicle.! Please let me know if you are interested" I was the More

by Thegiver@05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Damien Butt
Oct 30, 2024 -

Ingram Park Mazda responded

I'm sorry to hear about your experience with the upgrade package. It sounds like there was a significant miscommunication, and I apologize for any inconvenience this caused you. We strive to provide clear and transparent offers, so it's concerning that this wasn't reflected in your interaction. If you'd like to discuss further or have additional questions, please feel free to reach out directly. Thank you, Clary Lunday - Service Manager - (210) 406-0144

September 27, 2024

Very disappointed, the salesman David Chandler took our down payment and days later am told the bank couldn't process loan even after already having an approval. Just wasted my time and broke my daughters More

by Bae1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Chandler
Oct 23, 2024 -

Ingram Park Mazda responded

We are truly sorry to hear about your experience. We strive for honesty and transparency, so it's disheartening to learn we fell short here. Please reach out directly so we can discuss this further and try to find a way to make things right. Thank you, Clary Lunday - Service Manager - (210) 406-0144

September 07, 2024

My wife and I have always been a Mazda product fans. Since the arrival of Mr. Brian Rodriguez (service writer) things have been a great deal better. The checkout ladies after service has been performe More

by jimmie_arizola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was there for service
Sep 09, 2024 -

Ingram Park Mazda responded

Jimmie, it's fantastic to hear that Brian and the team at Ingram Park Mazda have made your experience even better. We appreciate your continued support and are glad you like the service videos! Thank you for being part of the IPAC family!

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