Ingersoll Auto of Danbury - Service Center

Excellent customer service! The dealership called me to remind me of a needed check-up. The service staff was courteous, and the work professional. Highly to be recommended! I The dealership called me to remind me of a needed check-up. The service staff was courteous, and the work professional. Highly to be recommended! I'm also impressed by the cleanliness of the service area. More

very good Very friendly and helpful staff. Service was quick. I was kept up to date daily on the progress of my truck and ask before work was preformed. Woul Very friendly and helpful staff. Service was quick. I was kept up to date daily on the progress of my truck and ask before work was preformed. Would go back for sure. More

Professional, Responsive Service I have been a customer of Ingersoll Auto for six years. Whenever I bring my car in for service, the staff is professional and helpful. The waiting ar I have been a customer of Ingersoll Auto for six years. Whenever I bring my car in for service, the staff is professional and helpful. The waiting area is welcoming and comfortable. They provide detailed explanations of any service my car needs. I will continue to use their services and purchase/lease my vehicles from Ingersoll. More

Friendly, professional, on time Every service I've had has been done right and on time or quicker. Courteous, professional and a pleasure to do business with. Staff is excellent. Every service I've had has been done right and on time or quicker. Courteous, professional and a pleasure to do business with. Staff is excellent. More

A model of excellence the word excellence best describes this dealership. From sales to service to follow up Every employee of this dealership just makes them special. Th the word excellence best describes this dealership. From sales to service to follow up Every employee of this dealership just makes them special. They all are courteous , always with a smile a hello and just anxious to assist you in every way. It's the dealership that keeps on giving. Every business owner should spend an hour just sitting in their waiting area, as its a classroom to observe " customer service" Great job Ingersol More

Worst service ever You wait to make an appointment. Then they don't even look at you car when you finally drop it off. And this happens everytime. I will never be back You wait to make an appointment. Then they don't even look at you car when you finally drop it off. And this happens everytime. I will never be back. More

No, I am not the owner, or an employee or a friend of either. I have been dealing with Ingersol Auto since 1998 when they were a Saturn dealership. Bought and serviced 5 cars with them, and every sales t either. I have been dealing with Ingersol Auto since 1998 when they were a Saturn dealership. Bought and serviced 5 cars with them, and every sales transaction was smooth and the sales staff very helpful. Took all cars for service and still do. Currently own a Buick bought through them. Service staff is extremely friendly, informative and go out of their way to ensure you are satisfied. Will continue to use them and will buy my next vehicle from them again. More

I have been coming to this dealership for many years and have been totally satisfied with the service and quality of my GM vehicles! I read some of the other negative reviews of Ingersoll and I can't belie have been totally satisfied with the service and quality of my GM vehicles! I read some of the other negative reviews of Ingersoll and I can't believe that it is the same place! My experiences for the last 17 years (when it was Saturn of Danbury) have been everything that an outstanding dealership should be. I would (and have, on numerous occasions) recommend them to any person wanting a great car buying and service experience! More

The Service is terrible. Had my car in there for oil change and service,had an appointment,did a drop off. Didn't hear back for 2 days. Called them up to check in and found out the car had not even been change and service,had an appointment,did a drop off. Didn't hear back for 2 days. Called them up to check in and found out the car had not even been looked at. No appology from them and no interest in getting it done anytime soon. So I took my car back! Just a bunch of jerks! Never going back! More