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Ingersoll Auto of Danbury - Service Center

Danbury, CT

4.4
52 Reviews
Call Service Center (866) 803-9339

52 Reviews of Ingersoll Auto of Danbury - Service Center

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February 18, 2024

Always receive excellent service from Ingersoll Auto. All employees greet with a smile, all very friendly. More

by Memo8083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I really don't remember but everyone awesome!
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February 15, 2024

The entire process from check in to check out was seamless. They gotta be in and out in a timely matter. More

by asfinefood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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January 24, 2024

Professional, clean, helpful, courteous, and extremely competent. I would recommend Ingersoll Auto to anyone looking for a car dealership or repair service provider. More

by chagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willian, Tom Oliva
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October 24, 2022

Never feel oversold and everyone is very friendly and professional. Scheduling is also a breeze. More

by peter.daprile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Oliva
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August 31, 2022

Friendly courteous staff…my oil change was done quickly and without any issues. The waiting room/lounge was clean and well stocked with coffee. More

by Coop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Oliva
Report | Print
May 16, 2022

Clean job changing oil. No oil on my garage floor. Left valve cap off one tire but I have extra caps here. More

by Clinton4668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Oliva
Report | Print
April 25, 2022

Great sales personnel. The service writers also great. White truck greasy handprints Not happy about More

by Boogz529
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KirkPage,Shep Labree,Herb Hoover top notch representatives
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March 09, 2022

Excellent service. Didn’t have to wait long. Very professional. I would like to see a lower price for tire rotation and oil change. But otherwise excellent. More

by falzolgher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Oliva
Report | Print
February 21, 2022

I came in at 9 am to do a software update that I was told could take up to 3 hours. I come back 6 hours later and they haven't even started on my car. I had to wait close to 7 hours total on something that s More

by sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Oliva
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Feb 22, 2022 -

Ingersoll Auto of Danbury responded

Sam - Thank you for taking the time to tell us about your visit and for taking my phone call. We sincerely apologize for this lack of communication and for the inconvenience that this caused. Please know that we will review these concerns with our entire team so that we can improve our performance and provide the best experience possible for you and all of our Guests. I'm glad that we were able to help resolve your concerns and we look forward to working with you in the future. If you ever need assistance, please don't hesitate to contact me at 203-730-5766. Tom Oliva, Sales Manager

January 19, 2022

They are doing great so far. My car goes back next week. Everyone has been helpful. More

by Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Oliva
Report | Print
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