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Ingersoll Auto of Danbury

Danbury, CT

3.7
107 Reviews

102 Federal Rd

Danbury, CT

06810

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Showing 107 reviews

November 21, 2022

Very patient sales staff and professional. Responsive to all inquiries (texts) in the sales process. More

by wwgugg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff
October 24, 2022

Never feel oversold and everyone is very friendly and professional. Scheduling is also a breeze. More

by peter.daprile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Oliva
October 20, 2022

Leo (Sales) and Rich (finance) as well as the Sales Manager and the rest of the team were outstanding. Very hard to find a store this good. Extremely professional and transparent. 10/10 would recommend More

by Gary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo
September 21, 2022

Had issue with car just shutting down, Malfunction indicator lamp was on steady. It took them awhile to diagnose issue but car has been fine since replacing parts. Had to leave car overnight but the More

by varrdonn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad, Jose? (shop foreman), John and Gavin (shuttle persons), young woman at desk inside, Tom Oliva
August 31, 2022

Friendly courteous staff…my oil change was done quickly and without any issues. The waiting room/lounge was clean and well stocked with coffee. More

by Coop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Oliva
May 16, 2022

Clean job changing oil. No oil on my garage floor. Left valve cap off one tire but I have extra caps here. More

by Clinton4668
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Oliva
April 25, 2022

Great sales personnel. The service writers also great. White truck greasy handprints Not happy about More

by Boogz529
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KirkPage,Shep Labree,Herb Hoover top notch representatives
March 28, 2022

Matt Almeida is an awesome sales man. Will go out if his way to satisfy you. More

by littlep8604
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Oliva
March 09, 2022

Excellent service. Didn’t have to wait long. Very professional. I would like to see a lower price for tire rotation and oil change. But otherwise excellent. More

by falzolgher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Oliva
February 21, 2022

I came in at 9 am to do a software update that I was told could take up to 3 hours. I come back 6 hours later and they haven't even started on my car. I had to wait close to 7 hours total on something that s More

by sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Oliva
Feb 22, 2022 -

Ingersoll Auto of Danbury responded

Sam - Thank you for taking the time to tell us about your visit and for taking my phone call. We sincerely apologize for this lack of communication and for the inconvenience that this caused. Please know that we will review these concerns with our entire team so that we can improve our performance and provide the best experience possible for you and all of our Guests. I'm glad that we were able to help resolve your concerns and we look forward to working with you in the future. If you ever need assistance, please don't hesitate to contact me at 203-730-5766. Tom Oliva, Sales Manager

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