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Infiniti of South Miami - Service Center

Miami, FL

4.8
187 Reviews

187 Reviews of Infiniti of South Miami - Service Center

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November 04, 2024

Steven is always an outstanding individual who helps and guides you to your car needs. I recommend him without reservations. More

by LSNASIFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Infiniti of South Miami responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2024

They were incredible. They got my car fixed and it was an emergency. I can’t thank him enough More

by TABOULIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve he was my service guy
Nov 21, 2024 -

Infiniti of South Miami responded

Hello Taboulia, we appreciate you taking the time to leave us this feedback.

November 04, 2024

The dealer was very thorough in the inspection of my car and explained all of their recommendations. The oil change was also performed timely. More

by ACARREN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Londono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Baltonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Infiniti of South Miami responded

Hi Acarren1, we are very happy to have provided you with such a positive experience!

November 03, 2024

Reliable, efficient and courteous service always received at Infinity of South Florida with my favorite service advisor; Steve Anteen. Would not go anywhere else for my infinity service. More

by aryhernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Anteen
Nov 21, 2024 -

Infiniti of South Miami responded

Aryhernandez, thank you for sharing your positive experience!

November 02, 2024

Great service , Steve I was excellent at communicating with us and letting us know what service was needed. More

by geneva02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
Nov 21, 2024 -

Infiniti of South Miami responded

Geneva02, thank you so much for the positive review!

November 02, 2024

Thank you so much, especially Steve, for always getting to the issue, regardless of what it is. I'm very satisfied with my car, the service and overall experience with South Motors Infiniti dealership. More

by DARLENEH68
Recommend Dealer
Yes
Employees Worked With
Christopher Baltonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Aldeen
Nov 21, 2024 -

Infiniti of South Miami responded

Darleneh68, thank you for your kind review; we are happy to pass along your comments to the team here at INFINITI Of South Miami!

November 01, 2024

A nice clean dealership that provides good/excellent service. The staff is knowledgeable and friendly. More

by HANNACJ26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Anteen / Services department , James Deriardo
Nov 21, 2024 -

Infiniti of South Miami responded

Hannacj26, we are so pleased you enjoyed your visit to INFINITI Of South Miami!

November 01, 2024

The service person Steve was very professional and courteous, I'm very satisfied with the service except for the price of the rear brake job ,it was way too expensive More

by SALASALFREDO18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Infiniti of South Miami responded

Salasalfredo18, we really appreciate your feedback!

October 31, 2024

Steve is the best representative of this dealer and has always been. Only reason to stay with an Infiniti More

by CALFARAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 21, 2024 -

Infiniti of South Miami responded

Calfaras, we are so happy to read such a great review about INFINITI Of South Miami!

October 30, 2024

Customer service has declined 100%. . I’ve been a customer since 2017, not what it used to be. More

by SILVAJUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
Nov 21, 2024 -

Infiniti of South Miami responded

Silvajudy, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

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