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Infiniti of South Miami - Service Center

Miami, FL

4.8
178 Reviews

178 Reviews of Infiniti of South Miami - Service Center

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January 05, 2025

Steve Anteen is the best service advisor. I have been taking my car to him for the last 9 years. Truly honest person. Thanks More

by JJCC120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Anteen
Jan 07, 2025 -

Infiniti of South Miami responded

Jjcc120, we are so pleased you enjoyed your visit to INFINITI Of South Miami!

January 05, 2025

I had a great experience with Steve he was very professional, thank you Steve., I will look for him on my next service, More

by STREETDANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Anteen
Jan 07, 2025 -

Infiniti of South Miami responded

Streetdans, we are very happy we could provide you with a positive experience!

January 05, 2025

Steve Anteen always provides excellent service. He is the reason we come back time and again to Infiniti as a family. More

by Ayvictor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Anteen
Jan 07, 2025 -

Infiniti of South Miami responded

Ayvictor1, thank you so much for the positive review!

January 05, 2025

Fast on matter of appointment great customer support great service and maintenance team and little waiting. More

by JMIAMIU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Infiniti of South Miami responded

Jmiamiu, we really appreciate your positive review!

January 04, 2025

Everyone was so nice and they were able to text me when the car was ready which was great! More

by Jalva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pedroso - 5 stars
Jan 07, 2025 -

Infiniti of South Miami responded

Hello Jalva, we appreciate you taking the time to leave us this feedback.

January 04, 2025

Stephen was very nice and professional. I liked the video that was sent to me. More

by aaap1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen from service
Jan 07, 2025 -

Infiniti of South Miami responded

Aaap1111, thank you for the high star rating!

January 04, 2025

I'm always amazed with work an the timing an the welcome I will referral you always More

by nmoition45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Infiniti of South Miami responded

Nmoition45, we're so glad that we were able to go above and beyond your expectations!

January 04, 2025

Great service facilities professional courteous reasonable genuine parts vehicle inspection with report on condition all yseful More

by GUSBESIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jan 07, 2025 -

Infiniti of South Miami responded

Gusbesil, we are very happy we could provide you with a positive experience!

January 02, 2025

Bad sellers made me waste my whole day . Manager trash service ok over all 2/5 stars for me More

by JAYYRODRIGUEZZ305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Fuchs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Infiniti of South Miami responded

Hi Jayyrodriguezz305, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.

December 31, 2024

The service was excellent , Workmanship less than desired. They did not check that my air-filter was left disconnected. Poor quality control More

by JORIHUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Infiniti of South Miami responded

Jorihuel, we regret to hear that you had this experience with us.

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