Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Infiniti of South Miami - Service Center

Miami, FL

4.8
178 Reviews

178 Reviews of Infiniti of South Miami - Service Center

Sort by
January 20, 2025

Steven Anteen and Gawain Beckford provided excellent service. Steven recommend the Morgan Financial financing as an option to help offset the cost of the services provided and Gawain was kind enough to More

by SMCAL002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Anteen and Gawain Beckford
Report | Print
Jan 21, 2025 -

Infiniti of South Miami responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 19, 2025

Advisor very knowledgeable, friendly and courteous. A pleasure to work with. Excellent service and a very good dealership. More

by AYEE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Anteen
Report | Print
Jan 21, 2025 -

Infiniti of South Miami responded

Ayee1, thank you so much for the positive review!

January 17, 2025

Very professional & great customer service. Steve Anteen is the best! He is very responsive & always super helpful. The staff are friendly & provide great customer service. More

by HAGGARD71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2025 -

Infiniti of South Miami responded

Haggard71, we're so glad that we were able to go above and beyond your expectations!

January 17, 2025

I had an excellent experience at Infiniti South Miami. I will most definitely recommend to friends and family. More

by Josebello75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Piedra
Report | Print
Jan 21, 2025 -

Infiniti of South Miami responded

Hello Josebello75, we appreciate you taking the time to leave us this feedback.

January 15, 2025

This is one of the best dealership I have my services done. My service guy make sure I'm please with my service. More

by ALVA32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Report | Print
Jan 18, 2025 -

Infiniti of South Miami responded

Alva32, we are so pleased you enjoyed your visit to INFINITI Of South Miami!

January 15, 2025

Good service in a timely manner. Very easy to schedule through my service advisor Roberto who is always great. Thank you. More

by caroline.camus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Piedra from Service Dept
Report | Print
Jan 18, 2025 -

Infiniti of South Miami responded

Caroline.camus, thank you so much for your high rating!

January 15, 2025

He llamado en varias oportunidades y me dejan esperando me cobraron 300$ por diagnóstico y ahora quiero saber cuánto es y no logro que me atiendan More

by MARIOSHZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hugh Jeffers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 13, 2025

Alessandro was great. He made sure I got the service needed and kept me informed. More

by JEHUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alessandro Seda
Report | Print
Jan 18, 2025 -

Infiniti of South Miami responded

Hello Jehum, we appreciate you taking the time to leave us this feedback.

January 11, 2025

I needed help with my tire and they were able to get me in before work and were very polite and courteous. Great service overall! More

by adriana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Jan 13, 2025 -

Infiniti of South Miami responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 09, 2025

This dealership has an extremely professional and efficient service department. Steve Anteen in particular is very knowledgeable and helpful. He inspires confidence because he is on top of everyt More

by SILVIARED888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Anteen (Service Department)
Report | Print
Jan 13, 2025 -

Infiniti of South Miami responded

Silviared888, we're so glad that we were able to go above and beyond your expectations!

1
2
...
18