Indy Wholesale Direct

This is a typical used car dealership where the purchase is all nice and professional, but that is where the good service ends. They will do the bare minimum to fix the car and it will take at least six tr is all nice and professional, but that is where the good service ends. They will do the bare minimum to fix the car and it will take at least six trips to get the minimum. My car didn’t even have coolant and it overheated and broke down within a week. Now I find that there is another $4,000+ in serious repairs that need completed ASAP. Do yourself a favor and go elsewhere. More

I purchased a car online (asking price) and the salesperson / team was great but that is where this company stops being helpful or kind. I've have purchased plenty of used cars in my life, all hav salesperson / team was great but that is where this company stops being helpful or kind. I've have purchased plenty of used cars in my life, all have turned over the title quickly and without incident but not Indy Wholesale Direct. It should never take a car dealer longer than 30 days maximum to give the buyer the title to the car they purchased. It took Indy Wholesale Direct, over 2 months to finely produce the title. When my temp tag expired, I ask for an extended temp tag and they refused leaving me with a car I couldn't drive. I did not receive my title till after I registered a complaint with the Bureau of Motor Vehicles. It got to the point where I was on the verge of contacting a lawyer. Furthermore, I think it is fair to note, I myself work in the corporate world with customers of my own and I would never treat them the way I was treated in pursuit of a title. The title department (Britney) is seeming just unhelpful. When I asked to speak with the GM (Aaron) he only yelled at me for annoying him and when I politely asked him to lower his voice, he informed me he was only at a 2. I would hate to be on the receiving end of his 3 let alone 10. To summarize: I have such buyer's remorse, not because of the car I purchased but the customer service I received and in getting the car and the title from Indy Wholesale Direct. It was a very unprofessional, disrespectful, and stressful process. If a person spends over $30.000 with your company, they should at the very least be treated with descent respectful customer service. More

Sold a car where the seat belt sensor was purposely bypassed. Aaron Wilson will lie and threaten your wife. Indy Wholesale Direct is a fraud. Just like there GM. bypassed. Aaron Wilson will lie and threaten your wife. Indy Wholesale Direct is a fraud. Just like there GM. More

After two months they still have not paid off my trade-in. No one will contact me back. I would never recommend this type of service to anyone. trade-in. No one will contact me back. I would never recommend this type of service to anyone. More

Caleb was great- he really listened to me and helped me to find what I was looking for. to find what I was looking for. More

Daniel was great! Super easy to do business here. I highly recommend this dealership. 10 out of 10 recommend Super easy to do business here. I highly recommend this dealership. 10 out of 10 recommend More

Caleb Ransom is the best there is here! 100% transparency, enthusiastic, and a great personality! 100% transparency, enthusiastic, and a great personality! More

Brandon did an outstanding job in communication, honesty and closing the “deal” on the purchase of our 2015 Nissan Leaf S. We would highly recommend IWD and Brandon Wilson for the purchase of your next veh and closing the “deal” on the purchase of our 2015 Nissan Leaf S. We would highly recommend IWD and Brandon Wilson for the purchase of your next vehicle. More

Brandon was awesome! Had a great experience buying a car from him!! Will recommend to others Had a great experience buying a car from him!! Will recommend to others More