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Indy Auto Man

Indianapolis, IN

4.4
1,352 Reviews

4031 S East St

Indianapolis, IN

46227

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Showing 1,352 reviews

December 01, 2020

I worked with Jarrett he’ll I would recommend that if you needed a vehicle you need to see him, he was very friendly and knowledgeable and help me find the vehicles that I was looking for More

by JAMES_CATANIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Hill
Dec 01, 2020 -

Indy Auto Man responded

Hi James. Thank you for the kind review. We appreciate you. Please invite your friends and family in for any of their vehicle needs as well. ~ Amy Bannor Sales Director

December 01, 2020

Noe the sales man was great to work with. Very friendly people. We highly recommend Indy Auto Man to anyone who is looking for a nice vehicle reasonably priced! Home of our future vehicles. More

by louisnkayla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noe G., Steve G
Dec 01, 2020 -

Indy Auto Man responded

Thank you for the kind review. We appreciate you and are thankful that you trusted us with your vehicle buying process. Please invite your friends and family in for any of their vehicle needs as well. ~ Amy Bannor Sales Director

November 30, 2020

Very nice place, the stuff its great they really took good care of us, i really recommend this place! Good prices, good vehicles and very good costumer service! Jarrett was the best! More

by ramonmoran23
Recommend Dealer
Yes
Employees Worked With
Jarrett
Dec 01, 2020 -

Indy Auto Man responded

Hello! Thank you for the kind review. We appreciate you. Please let your friends and family know that we would love to assist them with any of their vehicle needs as well. ~ Amy Bannor Sales Director

November 27, 2020

They are not answering calls quickly and I bought car with a problems.Car was not inspected like they supposed be.And took long time to get in to fixed some issues More

by RASIM.CAJLAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Noe G.
November 24, 2020

The biggest issue is sales person follow-up after the sale! Still waiting for a call regarding a part I need. Other than that, the deal was fair. The trade allowance wasnt right and seeing it on their we More

by RH2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime, Tim M
Dec 07, 2020 -

Indy Auto Man responded

Thank you for the feedback. I would like to make sure that you were followed up with about that part. Could you please contact me directly. 317-576-4427 so I can look into this for you. ~ Amy Bannor Sales Director

November 23, 2020

Other than how long it took just to diagnose and order the part to fix my air compressor the service turned out pretty well and they fixed it within a day More

by dhobbs1096
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William S.
Dec 07, 2020 -

Indy Auto Man responded

Thank you for the feedback! I would like to share this with my service director for a chance for us to learn from it. Would you please contact me so I can look you up by name or phone number? My direct line is 317-576-4427 ~ Amy Bannor Sales Director

November 23, 2020

The good is they had a Pacifica with the features I wanted at the price I was comfortable with. Steve was willing to stay a little late to help me out. The bad was that I attempted to call at least 4 More

by Landon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve G, Tim M
Dec 07, 2020 -

Indy Auto Man responded

Thank you for the review and the feedback. I appreciate you explaining about being a trucker that can't take texts because texting is a form of communication that more and more of our customers are wanting. It is very important that we communicate with each customer in the way that works for them. I am very sorry that you had some situations with your purchase that were frustrating. I am going to discuss a few things with my team because I see areas that we can improve on. Please take my direct line and let me know if there is any other ways that we can make your next purchase with us smoother and less irritating! 317-576-4427 ~ Amy Bannor Sales Director

November 21, 2020

Steve was great! We appreciate him staying late and helping us out!!!DJ Sam got us approve super fast!!! Tim stayed past 8pm helping us out! We really are appreciative More

by tessaclittle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam W, Steve G, Tim M
Dec 07, 2020 -

Indy Auto Man responded

Thank you so much for the kind review. We appreciate you as well and we hope that you enjoy your new vehicle for many years. Please invite your friends and family to us as well so we can assist them with any of their vehicle needs. ~ Amy Bannor Sales Director

Dec 07, 2020 -

tessaclittle responded

Already got 100$ referral!!!!

Dec 07, 2020 -

Indy Auto Man responded

Please send us more customers. We happily pay referrals.

November 16, 2020

I bought my car back in September and the air conditioner didn’t work. I told them this before I purchased it and we wrote a “contract”. They were supposed to fix it before I purchased my car but they were t More

by dhobbs1096
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William S., Steve G, Tim M
Dec 01, 2020 -

Indy Auto Man responded

Thank you for the feedback on this. Could I please get your name so I can look into this a little more? I am very sorry for the frustrating experience on the part order. Please contact me at 317-576-4427 ~ Amy Bannor Sales director

November 14, 2020

Jarett was great and helped me get my new car. When I had a couple questions about the car they came out and looked at it before they sold it to me. They were also able to help me set up payment through my b More

by nallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarett, Sam W, Tim M
Dec 01, 2020 -

Indy Auto Man responded

Hello Nallen. Thank you for the kind review. We appreciate you. Please let your friends and family know that we would love to help with any of their vehicle needs as well. ~ Amy Bannor Sales Director

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