Indy Auto Man

I scheduled an appointment to test drive a 435 xDrive Convertible M Series, then drove an hour to make the appointment only to find the vehicle was not in driving condition and needed repairs in service. Convertible M Series, then drove an hour to make the appointment only to find the vehicle was not in driving condition and needed repairs in service. I was told that they would hold the vehicle, the manager would discounting the price for the mistake and they would call me when to schedule a test drive as soon as it was ready in about a week. I heard nothing further in 5 days but received an automated email stating they raised the price of the vehicle $400, so I called an left a voice mail the following Wednesday. No response. Again the following Thursday. No response. Friday I received a text asking if I had any questions regarding the "4 series" and I replied, "No questions, just waiting to hear from you for the test drive once the car was repaired." It still wasn't completely ready, but available for a test drive. I confirmed a drive time for the next day only to receive a text that the car had been sold "about 10 minutes ago" and asked if I would like to look at other 4 series vehicles. When I spoke with the manager I was offered apologies and told there was nothing they could do for me since they work on a "first come first served" basis and vehicles are rarely "held" for customers. I was the "first come" customer and I'm still waiting to be served. At best it was terrible circumstance and internal miscommunication, but I honestly don't know how you could trust such a dealership. More

Worst experience in 20+ years of buying cars. Misleading, angry employee aggressive to my 3 yo daughter and one lied straight to my son right in front of me. Then in arrogance took the car we loo Misleading, angry employee aggressive to my 3 yo daughter and one lied straight to my son right in front of me. Then in arrogance took the car we looked at and did a burnout in front of the dealership as we were trying to find another car we just drove 3 hours for. Unbelievably horrible experience. I wouldn’t recommend them to my worst enemy. More

I received a detailing package (via a contest) from Indy Auto Man and had a great experience! It felt like I had a new car once they were done! The manager, Victor, was professional, speedy, and easy to Auto Man and had a great experience! It felt like I had a new car once they were done! The manager, Victor, was professional, speedy, and easy to work with, and he walked me through what was needed/to be done on my car. The team that performed the detailing portion did an amazing job. They even removed a fairly noticeable dent on my front left bumper! My seats are pristine, and my floor mats now look unused. The staff at the location was also very friendly and they even let me stick around at a desk for over an hour when I went to pick up my car so I could (attempt to) buy Taylor Swift tickets. Victor was also helpful in helping me find replacement hub caps for my car and went out of his way to locate ones that fit from a third-party website, along with offering to helping install them at no charge. Highly recommend! More

Low pressure, very friendly and personable. They made me a crazy good deal to get me the car I really wanted. They made me a crazy good deal to get me the car I really wanted. More

Great experience and Pablo Enriquez was incredible to work with. Great guy and negotiator. Thanks work with. Great guy and negotiator. Thanks More

Very nice atmosphere and everyone I dealt with was helpful and friendly, especially salesman Kevin Dunn. Only reason I can't give 5 stars is that car was not detailed as well as it should have been b helpful and friendly, especially salesman Kevin Dunn. Only reason I can't give 5 stars is that car was not detailed as well as it should have been before sold and only had one key. More

Enjoyable car dealership experience. Surprisingly pleasant and no hassle. Was in and out within glee hours. Surprisingly pleasant and no hassle. Was in and out within glee hours. More

I like the way Victor treated me in spite of knowing about my financial situation. He truly cared, listened to my needs, and worked hard with Noe to get me into a perfect used car for my family. about my financial situation. He truly cared, listened to my needs, and worked hard with Noe to get me into a perfect used car for my family. More

Hello, Unprofessional scammer. I sent the application on credit, which I wanted to buy. After 1 day I got a reply that I am approved. I gave all the info, informed my wife that we I sent the application on credit, which I wanted to buy. After 1 day I got a reply that I am approved. I gave all the info, informed my wife that we were buying a car. My wife took time off to go get a car with me. Everything was set to 100% AFTER TWO HOURS SMS INFORMATION ON THE CAR IS SOLD. OPERATION "0: BUSINESS APPROACH" 0 "SHOCK !!! NEVER AGAIN. BE AWARE OF THESE PERSONS {STEPHEN APPEGALTE SALES MANAGER} AND MR. MURAT FOR THE FIRST TIME I DID MEET SUCH Rudeness More

Nice facility. Friendly staff. Our salesman Evan was very helpful. Would have given 5 stars but only got a half tank of gas and one set of keys. Would more than lik Friendly staff. Our salesman Evan was very helpful. Would have given 5 stars but only got a half tank of gas and one set of keys. Would more than likely be a return customer. More