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Indy Auto Man
Indianapolis, IN
1,352 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,352 reviews
December 19, 2017
Great service We had a wonderful car buying experience! The staff is very nice and will go above and beyond to satisfy you. Thank you, Victor F., Tabatha H. and Eug We had a wonderful car buying experience! The staff is very nice and will go above and beyond to satisfy you. Thank you, Victor F., Tabatha H. and Eugene G. We recommend this place to anyone looking for a vehicle. More
by Alex
Employees Worked With
Eugene G., Victor F., Tabatha Hamilton
December 19, 2017
Great experience Service was amazing. Very friendly and professional staff that met all my needs. Michael Davis helped me find the perfect car for myself! 10/10 ! Service was amazing. Very friendly and professional staff that met all my needs. Michael Davis helped me find the perfect car for myself! 10/10 ! More
by Lacie3118
Employees Worked With
Michael Davis
December 18, 2017
Painless Process was smooth and hassle free. Highly recommend the dealership. Great selection of used cars and very straight forward sales staff. Thank you for Process was smooth and hassle free. Highly recommend the dealership. Great selection of used cars and very straight forward sales staff. Thank you for everything. More
by KAS
Employees Worked With
Val Y.
December 17, 2017
Easy fix for Audi 8L I brought in Audi 8L to the dealership because it started to make squeaking noises on road bumps. It sounded as there was something seriously wrong w I brought in Audi 8L to the dealership because it started to make squeaking noises on road bumps. It sounded as there was something seriously wrong with the car. I was expecting a large bill for this repair. The techician did a great job diagnosing the problem. It needed lubrication with my total Bill being Only $59. It is a pleasure to deal with honest business and high integrity people. More
by LenaLucas
Employees Worked With
Victor F., Dmitry T.
December 15, 2017
New car buyer Wonderful and helpful people! They stayed open late and answered all of our questions for us. I would definitely recommend this dealership for any new Wonderful and helpful people! They stayed open late and answered all of our questions for us. I would definitely recommend this dealership for any new or experienced car buyers. More
by Choral2016
Employees Worked With
Noe G., Shane B
December 13, 2017
Great dealership Had a great experience at this dealership and the dealer was very friendly and really helped me out. They really know there stuff. Great vehicles and Had a great experience at this dealership and the dealer was very friendly and really helped me out. They really know there stuff. Great vehicles and great help. More
by Chyanne Mccowan
Employees Worked With
Juan Arteaga
December 11, 2017
Great experience Everyone was very helpful throughout the process. I felt like the employees really had my best interest in mind and wanted to help me get the best dea Everyone was very helpful throughout the process. I felt like the employees really had my best interest in mind and wanted to help me get the best deal. More
by ejsteinmetz
Employees Worked With
Lisa G., Val Y., Shane B
December 10, 2017
New car The customer service was good, Good sales man, good car dealership. Warm n well explained information about the car. Much appreciated. And I would rec The customer service was good, Good sales man, good car dealership. Warm n well explained information about the car. Much appreciated. And I would recommend a friend to him#Val More
by Opatapa86
Employees Worked With
Val Y.
December 10, 2017
Poor communication, dealership will not return calls This is a buyer beware. On August 14, 2017 I purchased as 2012 Ford F-150 Raptor from Indy Auto Man sight unseen. My salesmen’s name was Bill Birch. This is a buyer beware. On August 14, 2017 I purchased as 2012 Ford F-150 Raptor from Indy Auto Man sight unseen. My salesmen’s name was Bill Birch. I unfortunately have had three issues with this transaction. On August 24, 1017 I received the truck and discovered that the brakes were bad. I was told by this Dealership that the truck had been inspected and brakes are replaced if fewer than 30% life is left on them (I know that used vehicles are sold as is with no warranty but when you are told something was done you hope it was). After contacting my salesperson Bill Birch on August 31, 2017 I was put in touch with Mike Lawson on September 08, 2017. Finally on September 29, 2107 Mr. Lawson stated to me that all the Dealership could do was send a check for $350 to help offset this cost, although my repair costs were $1050. The second issue that I encountered in this transaction was the return of the $500 nonrefundable deposit that was collected to hold this vehicle for me. It took until October 16, 2017 for me to receive a credit to my account for the money that was collected by Indy Auto Man on August 07, 2017. The final matter was just taken care of on November 14, 2017. The Dealership collected an overage of $1104.45 in sales taxes; I received a check for the tax refund on November 20, 2017. It also took until the first of November for my title work to be received by my home state and by this time my temporary license plate had expired. I made several calls to the dealership with no help from them with this issue. During this process I made countless phone calls to the Dealership and Mr. Lawson, leaving messages with no return calls. My opinion of this Dealership is that once they receive your MONEY and CLOSE THE DEAL YOUR OWN YOUR OWN. I should have read all the reviews as it looks like several other people have received vehicles from this dealership with worn out brakes. PLEASE BEWARE of these practices if you are planning on purchasing a vehicle from this car dealership. I learned my lesson the hard way. More
by raptor
Employees Worked With
Mike L., Bill Birch
December 09, 2017
GREAT 👍🏽 Wonderful friendly staff. Val was So patient with us awesome experience thank you. I have absolutely no credit and they were great about it. Outstandi Wonderful friendly staff. Val was So patient with us awesome experience thank you. I have absolutely no credit and they were great about it. Outstanding More
by Mucks
Employees Worked With
Val Y., Shane B
