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Indy Auto Man

Indianapolis, IN

4.5
1,355 Reviews

4031 S East St

Indianapolis, IN

46227

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Showing 1,355 reviews

December 10, 2012

I had been looking at purchasing a used luxury car and after much research decided on a 2004 or 2005 Jaguar and Indy Auto Mann happen to have one on their lot. When I called to inquire about it the salesm More

by 123south
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
Dec 11, 2012 -

Indy Auto Man responded

Thank you for your business! I am glad to hear that you like your vehicle. We will take care of your car in the most efficient manner should any problems arise.

November 25, 2012

I found the used Jeep we were seeking via the internet and traveled 150 miles for a test drive. The salesman, Michael, made promises that were not in all cases accurate, however the manager, Victor, made More

by Ravensvoyage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor, Michael, Victor F.
Dec 11, 2012 -

Indy Auto Man responded

Thank you for the positive review. I apologize that it took us awhile to find a manual, but we are glad we were able to find one in the excellent condition. Enjoy your Jeep! We are looking forward to your business in the future.

November 15, 2012

I would recommend anyone looking to buy a used car to start here. I purchased one on 10-25-2012 and was treated fairly. I had a few things that needed repaired and they were fixed in a timely manner. More

by bbonesteel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Gorin, Eugene G.
Nov 15, 2012 -

Indy Auto Man responded

Thank you for the fair review. We will keep on improving our customer service and making overall experience better. Enjoy your truck!

October 23, 2012

All of my used car nightmares came true! I was given a laundry list of things that were new or repaired on the car I bought, told that the concerns I had would be fixed and that this was a "very reli More

by KyleWissmiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eugene
Nov 05, 2012 -

Indy Auto Man responded

Hello Kyle, in case you have not seen our response on another forum, receipts were provided along with the paperwork related to the car purchase (see CARFAX folder that we gave you). We understand your frustration, but it is also frustrating to be blamed for damages caused by a 3rd party. Please make sure to check coolant level next time your vehicle is serviced by the repair shop not associated with the Indy Auto Man. Having enough coolant prevents engine from overheating.

Nov 09, 2012 -

KyleWissmiller responded

PLEASE CHECK THESE GUYS OUT ON WWW.BBB.ORG....http://www.bbb.org/indy/business-reviews/auto-dealers-used-cars/indy-auto-man-in-carmel-in-90004385 THEY HAVE AN F RATING! BEWARE.

Nov 09, 2012 -

Indy Auto Man responded

Hello Kyle, your business is rated 1 out of 5 stars on Yelp. But it doesn't mean that your agency is horrible. Once in a while you happen to come across unreasonable customer. I am sure you have plenty of satisfied customers.

Nov 09, 2012 -

KyleWissmiller responded

Because having a new review from Carmel isn't obvious at all...and there is no such thing as a "public adjustor". I guarantee that 100% of my customers are satisfied.

Nov 11, 2012 -

Indy Auto Man responded

Kyle, you can see a term public adjuster explained on Wikipedia. I had to look it up myself, definitely not a common knowledge. In case you do not have any customers in Carmel you can report your recent Yelp report and hopefully it will be removed pretty soon. As a business owner myself, I realize that it is very frustrating to get a review from an unreasonable customer or a hoax review.

September 28, 2012

I got lost on my way to the dealership due to construction work on Meridian. Called the dealer and got immediate response and accurate directions. Met with their sales person, Dan, who was the fr More

by carmelbestcity2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Nov 05, 2012 -

Indy Auto Man responded

Thank you for the positive review. Enjoy your Acura TSX! Now, with a road construction, it is much better to take Keystone to get to our dealership. We can get busy on Saturday, but we will still do our best to make your shopping experience pleasant. Also, in case you need financing, you can submit a loan application from our website, www.indyautoman.com, before visiting the dealership. This way you will be already pre-approved and save 20-30 minutes it takes us to get you financed.

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