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Indy Auto Man

Indianapolis, IN

4.4
1,352 Reviews

4031 S East St

Indianapolis, IN

46227

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Showing 1,352 reviews

October 23, 2012

All of my used car nightmares came true! I was given a laundry list of things that were new or repaired on the car I bought, told that the concerns I had would be fixed and that this was a "very reli More

by KyleWissmiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eugene
Nov 05, 2012 -

Indy Auto Man responded

Hello Kyle, in case you have not seen our response on another forum, receipts were provided along with the paperwork related to the car purchase (see CARFAX folder that we gave you). We understand your frustration, but it is also frustrating to be blamed for damages caused by a 3rd party. Please make sure to check coolant level next time your vehicle is serviced by the repair shop not associated with the Indy Auto Man. Having enough coolant prevents engine from overheating.

Nov 09, 2012 -

KyleWissmiller responded

PLEASE CHECK THESE GUYS OUT ON WWW.BBB.ORG....http://www.bbb.org/indy/business-reviews/auto-dealers-used-cars/indy-auto-man-in-carmel-in-90004385 THEY HAVE AN F RATING! BEWARE.

Nov 09, 2012 -

Indy Auto Man responded

Hello Kyle, your business is rated 1 out of 5 stars on Yelp. But it doesn't mean that your agency is horrible. Once in a while you happen to come across unreasonable customer. I am sure you have plenty of satisfied customers.

Nov 09, 2012 -

KyleWissmiller responded

Because having a new review from Carmel isn't obvious at all...and there is no such thing as a "public adjustor". I guarantee that 100% of my customers are satisfied.

Nov 11, 2012 -

Indy Auto Man responded

Kyle, you can see a term public adjuster explained on Wikipedia. I had to look it up myself, definitely not a common knowledge. In case you do not have any customers in Carmel you can report your recent Yelp report and hopefully it will be removed pretty soon. As a business owner myself, I realize that it is very frustrating to get a review from an unreasonable customer or a hoax review.

September 28, 2012

I got lost on my way to the dealership due to construction work on Meridian. Called the dealer and got immediate response and accurate directions. Met with their sales person, Dan, who was the fr More

by carmelbestcity2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Nov 05, 2012 -

Indy Auto Man responded

Thank you for the positive review. Enjoy your Acura TSX! Now, with a road construction, it is much better to take Keystone to get to our dealership. We can get busy on Saturday, but we will still do our best to make your shopping experience pleasant. Also, in case you need financing, you can submit a loan application from our website, www.indyautoman.com, before visiting the dealership. This way you will be already pre-approved and save 20-30 minutes it takes us to get you financed.

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