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Indy Auto Man

Indianapolis, IN

4.4
1,352 Reviews

4031 S East St

Indianapolis, IN

46227

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Showing 1,352 reviews

May 31, 2013

I bought a used 2009 Honda CRV from Victor at Indy Auto Man about a month ago. It was my first time financing a car on my own and Victor couldn't have made it easier for me! I was worried with my work sche More

by ashleyhodges13
Customer Service
Recommend Dealer
Yes
Employees Worked With
Victor, Victor F.
Jun 15, 2013 -

Indy Auto Man responded

Ashley, thank you for the positive review. I am glad we were able to get the vehicle financed for you and answer all your questions. Please let me know whether I can be of further assistance. Best Regards, Victor

May 13, 2013

Scam, buyer beware. You will drive off the lot with a busted vehicle. Their warranty is crap because they won't fix your car. They buy cars at auction tell you its been inspected and sell them with seri More

by spf2722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eugene/Tyler
Aug 19, 2013 -

Indy Auto Man responded

Indy Auto Man was not able to identify the customer as in private conversation over email the person who wrote a review refused to disclose the year, make, and model of the vehicle they initially purchased. Our vehicles come from the auction, as a trade-in, or as a consignment. Upon engine, transmission, brakes, and quite a few other parts of the vehicle being checked and problems fixed, if any, the vehicle is being detailed and put on the lot for sale. Advertised vehicles have free CARFAX reports available and customers are welcome to take vehicle to a mechanic for inspection.

April 25, 2013

My Fiance and I came to Indy Auto Man to purchase our first car. At first we were disappointed in our maximum price range going over but after discussing things over with Jake we left extremely pleased w More

by tomboy_chic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
May 24, 2013 -

Indy Auto Man responded

Hello guys, thank you for the review. Enjoy your Civic!

March 27, 2013

They sell cars with bad parts and don't check them over, RUN RUN as far as you can from them. Their warranty sucks and they don't want to stand behind anything. If you were smart do not buy anything More

by gbpackerfan4life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eugene and Tyler
Apr 15, 2013 -

Indy Auto Man responded

The customer test drove the vehicle before and after alignment, that was performed upon customers request. The customer bought a vehicle for $2,850, that was checked by mechanics, had alignment performed by a 3rd party alignment shop, and was detailed before the sale. At $2850 the vehicle has been priced at below KBB Private Party Value. In spite such a low price, the vehicle was sold with a 50/50 powertrain warranty, as long as work is performed at Indy Auto Man. In few days customer called claiming that he was given 100/100 warranty that covers everything. Indy Auto Man objected, and customer filed a claim with BBB. To Indy Auto Man's surprise customer furnished BBB with a forged copy of the buyers guide.

Apr 15, 2013 -

gbpackerfan4life responded

ya they might help some out if your local but watch out they will screw you if your out of state call Bob who does their repairs or alignments they dont want anything done other than what they tell uou. and the car price was 3300 not 2850 and I didn't forge anything they gave me that warranty.

May 24, 2013 -

Indy Auto Man responded

Dear future client of ours, should you have a concern about this review, please feel free to ask Victor for a paperwork. He will be able to furnish documentation pertaining to this deal.

March 06, 2013

I was in the market for a Toyota 4Runner as it is the only current SUV that has an electric rear window making it more suitable when having dogs/pets. I contacted Indy Auto Man and got a quick response More

by JFC9014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Figlin, Victor F.
Apr 02, 2013 -

Indy Auto Man responded

Thank you so much for the positive review! Your verbal and written input was very helpful. Thank you, and we look forward to working with you in the future.

February 09, 2013

Excellent dealership, they worked with me and helped me get into a good car.I would recommend going to this dealership if you want to have great customer service, save money, and get a great vehichle. More

by MeagerExistence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Figlin, Victor F.
Feb 09, 2013 -

Indy Auto Man responded

Thank you for the review. Please do not hesitate to contact us should you need any further help.

January 28, 2013

Josh had Great communication with me thought the whole process. My paper work was already wrote out for me and everything so I could just sign a few papers and drive away. Just wish the car was cleaned up More

by Clutch187
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Feb 09, 2013 -

Indy Auto Man responded

Thank you for the review. Enjoy your GTO!

December 10, 2012

I had been looking at purchasing a used luxury car and after much research decided on a 2004 or 2005 Jaguar and Indy Auto Mann happen to have one on their lot. When I called to inquire about it the salesm More

by 123south
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
Dec 11, 2012 -

Indy Auto Man responded

Thank you for your business! I am glad to hear that you like your vehicle. We will take care of your car in the most efficient manner should any problems arise.

November 25, 2012

I found the used Jeep we were seeking via the internet and traveled 150 miles for a test drive. The salesman, Michael, made promises that were not in all cases accurate, however the manager, Victor, made More

by Ravensvoyage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor, Michael, Victor F.
Dec 11, 2012 -

Indy Auto Man responded

Thank you for the positive review. I apologize that it took us awhile to find a manual, but we are glad we were able to find one in the excellent condition. Enjoy your Jeep! We are looking forward to your business in the future.

November 15, 2012

I would recommend anyone looking to buy a used car to start here. I purchased one on 10-25-2012 and was treated fairly. I had a few things that needed repaired and they were fixed in a timely manner. More

by bbonesteel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Gorin, Eugene G.
Nov 15, 2012 -

Indy Auto Man responded

Thank you for the fair review. We will keep on improving our customer service and making overall experience better. Enjoy your truck!

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