Indy Auto Man

Came in to buy my first car and everyone was great. Jake was real easy to work with and very knowledgeable. I got a great deal and it was fast and easy. 5 Stars!!! :) was real easy to work with and very knowledgeable. I got a great deal and it was fast and easy. 5 Stars!!! :) More

In January 2013, we bought a vehicle from Indy Auto Man. Had we just been purchasing the car, things might have been fine, but we also had them replace the timing belt and water pump as a condition of purch Had we just been purchasing the car, things might have been fine, but we also had them replace the timing belt and water pump as a condition of purchase since they were nearly due on the maintenance cycle. A week after we brought the car home, it broke down due to the timing belt snapping. We had to have the car towed back up to Indy Auto Man. During the week they had the car, it was difficult to communicate with anyone about what exactly was damaged, what was being done to repair it, and who would be responsible for the costs. Once we were finally able to pick up the car (at no charge), we brought it home only to discover the check engine light on and a massive oil leak the next day. At this point, we took the car to a Volkswagen dealership where over $3000 worth of incompetently repaired damage was discovered. Indy Auto Man refused to pay for the repairs, and we were forced to take them to small claims court. Ten months later, we have received the repair and court costs. We will never be purchasing another car from Indy Auto Man and would discourage anyone else from doing so either. More

the staff there are very friendly. they are reasonable honest when they describe a car. easy to a test drive. the price is affordable and acceptable. honest when they describe a car. easy to a test drive. the price is affordable and acceptable. More

Finance mgr refused to deal. Was only willing to take $200 off asking price so I found another dealer willing to deal. Paid cash, offered same cash to them $200 off asking price so I found another dealer willing to deal. Paid cash, offered same cash to them More

Victor, thank you for finding me a vehicle that is perfect for me and my wallet. You were easy to work with and your finance manager exceeded my expectations. I highly appreciate your service. perfect for me and my wallet. You were easy to work with and your finance manager exceeded my expectations. I highly appreciate your service. More

I received excellent service by all involved and got a great price on my vehicle. I also received a quick and thorough follow-up after inquiring about the vehicle online. I would definitely recommend this great price on my vehicle. I also received a quick and thorough follow-up after inquiring about the vehicle online. I would definitely recommend this dealership. More

This is the worst experience I have ever had with a business. Had problems with the car the next day after purchasing it. It was taken in for their "mechanics" to look at several times and returned s business. Had problems with the car the next day after purchasing it. It was taken in for their "mechanics" to look at several times and returned several times for the same problem after they supposedly fixed it. They do not return phone calls and if you go in personally they hide. If you value customer service I would stay away from this place. i hope no one else has to go through what I have. More

I purchased my BMW X5 back in March of this year. Absolutely love it! Also loved to work with both owners Victor Figlin and Eugene Gorin. Both are very professional and knowledgeable. I would recomm Absolutely love it! Also loved to work with both owners Victor Figlin and Eugene Gorin. Both are very professional and knowledgeable. I would recommend everyone I know to buy a car from them! More

My spouse & I went to check out a car from Indy Auto Man recently. We had the car checked by a local mechanic and they didn’t note any major issues except 4 different tires (most were bald) and the radi Man recently. We had the car checked by a local mechanic and they didn’t note any major issues except 4 different tires (most were bald) and the radio didn’t work. There were a few other cosmetic issues that we expected with a used car. Since we live 2+ hours away, we wanted to negotiate the price down rather than wait or come back for repairs. We were told by the service guy that the amplifier was taken out of this car to put into another one of the same model. They also told us repeatedly “this is a used car” as an excuse for every issue, but it became apparently they had harvested some parts from this car. We finally negotiated and agreed to a lesser purchase price understanding that we would take care of getting repairs done, which the sale person, Alan Wilberding, verbally had approved by the manger, Victor, in back. After the sales person wrote up the contract and we signed, they took it to the manager. After a few minutes, the manager told the sales person that there was a misunderstanding and that he couldn’t sell the car for the agreed upon price. The difference was $500. WE ALREADY HAD A WRITTEN & SIGNED CONTRACT WHICH THEY TRIED TO CHANGE AT THE LAST MINUTE, but they said they wouldn’t honor it since the manager didn’t sign off. I WOULD RECOMMEND HAVING YOUR CONTRACT WRITTEN AND SIGNED BY THE MANAGER BEFORE YOU SIGN OFF. Due to other commitments that day, we didn’t stay to fight the issues and we obviously didn’t purchase the vehicle. We left feeling very angry & frustrated with all the time wasted with these shady car sales people. I would not recommend this used car dealer to anyone. More

I purchased a 2007 BMW x3 on 6/19/13 and was pleased...until I purchased a 2007 BMW x3 on 6/19/13 and was very pleased with the service from first contact, to financing, to post purchasing service. I had a coupl I purchased a 2007 BMW x3 on 6/19/13 and was very pleased with the service from first contact, to financing, to post purchasing service. I had a couple of minor issues with the BMW after driving it for a couple days and after contacting my salesman, they took care of everything no questions asked. Unfortunately problems have continue and bills have mounted, I have recently found out the car had been totaled by their insurance company, Erie Insurance, but they never titled it as such. This is illegal in the state of Indiana per statute IC 9-22-3-3 and after titling you must inform the buyer according to statute IC 9-22-3-18.5 all of this info can be found at http://www.in.gov/legislative/ic/code/title9/ar22/ch3.html . They have produced a document that I did sign stating in their handwriting that the car was a total loss on carfax, but I did not have a copy of that form in my packet and I believe it was added after I signed it. The verbiage is in big bold letters, I would not have missed it!! Even with this information, they clearly knew this was a total loss vehicle and never titled it as such, which is a violation of Indiana Law and you can find on the website that I provided. This is the official Indiana Government website, feel free to double check for yourself, but be very cautious before buying a vehicle from them!!!!!!! More