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Indy Auto Man
Indianapolis, IN
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Great car, great price, great staff! Jarrett Hill was very helpful and got us a great deal on a great car. We will certainly go to him again when we need another vehicle. He has patient, Jarrett Hill was very helpful and got us a great deal on a great car. We will certainly go to him again when we need another vehicle. He has patient, knowledgeable, and followed up after the sale. Great all around! More
Went car shopping for an SUV. Noe was very patient and helpful. He answered all our questions and was upfront and honest. Had the best deals around. We found the perfect vehicle for our family at a super helpful. He answered all our questions and was upfront and honest. Had the best deals around. We found the perfect vehicle for our family at a super fair price. Very happy with our experience. Was worth the 2 1/2 hour drive one way! More
Worked with Jaime Walsh and he was so helpful!! Dealt with my crazy back and forth emails with grace! Bought the car I wanted at a great deal! No hesitation, would buy from them again!! with my crazy back and forth emails with grace! Bought the car I wanted at a great deal! No hesitation, would buy from them again!! More
2013 GL 500 I worked with Noe and he was great. Transaction was easy and I very pleased with the car. I took the car to the local Mercedes dealership and had th I worked with Noe and he was great. Transaction was easy and I very pleased with the car. I took the car to the local Mercedes dealership and had them give it a full inspection and they said the car is in excellent condition. Great Service and Great Price! Thx Noe. - Ben B. More
I will start with this is the worst experience one person could have trying to purchase a vehicle, as well as being a complete waste of time, not to mention the complete breach of my personal data! I will fi could have trying to purchase a vehicle, as well as being a complete waste of time, not to mention the complete breach of my personal data! I will file with the BBB after this- I first contacted the sales department via email Thursday morning letting them know I was interested in a vehicle- Thursday morning they replied for scheduling- I explained that I was an out of town customer and wanted to take advantage of the purchase online and delivery- From that point the conversation went south, the manager on duty explained fees, tried to detour me from delivery and the abruptly replied that he would return my call. I filled out the application, received the customary “your approved” letter and thought surely a call back any minute would happen, No- I emailed with the application number, nothing, emailed again, nothing, called, nothing, called again, a text, asking me to do the entire process over? I text back and give my submission application numbers, nothing- I call they transfer me to Alex? Nothing called again, Alex? Nothing- so I emailed and simply asked what is the best way to communicate? Monday, rolls around I am able to get a person however they divert me to Alex H. voicemail, 2 messages later, I receive a warm email stating they would be with me promptly- then a text asking me for specifics of the car I was interested in, I, for the 15th time gave the stock number, make, model and year of the vehicle- reply-no, nothing all day! Tuesday I gave it one more chance, called, diversion Alex H, voicemail- so I wrote an email explaining I would be taking my business elsewhere - Indy man autos, responded with being short handed excuses nothing but disregard for the fact that I am trying to do business, have limited time to accommodate the lack of response, the over reaching services they claim to have but not enough personnel as well as the fact that they are now in control of my personal/ financial information. At the end of business on Thursday of the next week they chose to text me and inform me that the car I was inquiring about was sold? Thanking me for my interest? The interesting fact of the situation is we all know some one, my some one referred me to this place, which couldn’t have been a thought to the sales force of Indy man auto group. Please if you value your time, information and dignity, buyer beware if the upfront service is this bad, disrespectful, disregarding and uninterested with a motivated buyer how will they treat another, a potential customer or perhaps a bad vehicle purchase? More
Updating my ratings Because my overall experience was wonderful!! Indy Auto Nan was guest to respond to my inquiry and going in person and not judging how the vehicle viewed on Line I would have missed wonderful!! Indy Auto Nan was guest to respond to my inquiry and going in person and not judging how the vehicle viewed on Line I would have missed out on fully loaded Durango Citadel that I am so happy with!! Thank you Victor G. More
Good atmosphere from the moment I walked in the door. Noe was very helpful and provided great customer service. I would definitely recommend Noe and Indy Auto Man to anyone else looking for a vehicle! was very helpful and provided great customer service. I would definitely recommend Noe and Indy Auto Man to anyone else looking for a vehicle! More
Xander has been helping me. I haven’t made a purchase yet, but he has been reliable and diligent in his efforts in guiding me and answering all of my questions when the right car becomes available. I rec yet, but he has been reliable and diligent in his efforts in guiding me and answering all of my questions when the right car becomes available. I recommend him and Indy Auto Man! More
Attentiveness and Service I've had new cars since 1965.Kevin Dunn took what I was looking for in an SUV which looked like new. I was very pleased with his customer service , an I've had new cars since 1965.Kevin Dunn took what I was looking for in an SUV which looked like new. I was very pleased with his customer service , and am recommending anyone I know looking for a car to see him. More