Indy Auto Man

Customer Satisfaction I purchased a 2006 Infiniti M35X approximately 10 months ago. Went to Infiniti to have the car checked and routine services done. The car only had 2 I purchased a 2006 Infiniti M35X approximately 10 months ago. Went to Infiniti to have the car checked and routine services done. The car only had 21K when it was purchased. I was around 38K and just wanted to get everything check and also to determine the noise coming from the front right wheel and oil leak from filter and a few other things. Infiniti came back with a repair bill just over $6K. Merry Christmas I thought. So I started to think, what do I do. I then contacted Eugene about the repair bill, supplied the quote from Infiniti and setup an appointment. Eugene stated that he was glad I called as he can help before I had Infiniti fix any issues. Eugene had his repair tech take a look and he agreed that the items needing fixed was correct by Infiniti. A repair bill was worked and it was just under $1600 to fix all items needed to keep the car safe. Eugene then called me back a few hours later to inform me that they were able to get the the after market warranty company to cover $800 of the repair. Infiniti was around $400. Way to go Warranty Department!! At that point my bill went from $6K to under $800. Service took 3 days to fix and happy with the results. Eugene stated to me that he's learned from others that Customer Service is #1. You do that right and the rest of the stuff will take care of itself. Eugene is a business man that wants to take care of the customer if you give him the chance. I will keep Eugene and Indy Auto Man in mind when the next car purchase comes around. Thanks Eugene, Robert M. More

Well, they sell used cars.. The entire process was smooth. Everything on paper was held up to. They will do what is written so I deem that honest. That being said, you are going The entire process was smooth. Everything on paper was held up to. They will do what is written so I deem that honest. That being said, you are going to have to make sure everything is on paper if they promise it to you. Three things were promised to me before purchase, one wasn't done the day I showed up to get it. I've had the car a month and I already have done three repairs, replaced the positive battery terminal, thermostat, and both rear back tires that were "new" were making a roaring noise due to uneven wear("new") so I had them replaced. The first two make the car unsafe or unable to be driven, so I find them troublesome. Overall I had a good experience, but I actually LIKE doing a little work on my car to get to know it, so had I taken it in somewhere I may be far more upset. I'd give them a 3.8 if they had the option. More

Awesome Experience I was so pleased in working with Eugene, Mike and Jeff. There were others but I can't remember their names but they know who they were. We bought a I was so pleased in working with Eugene, Mike and Jeff. There were others but I can't remember their names but they know who they were. We bought a 2008 Volvo XC90 and they went above and beyond to take care of the major/ minor issues with the car. They always let us knew what was going on from finance to delivery. I highly recommend this dealership! Thank you Flores Family More

Great Kyle was very respectful and polite. One of the few car salesmen that I have met that will truly help you get what you want at a very affordable price Kyle was very respectful and polite. One of the few car salesmen that I have met that will truly help you get what you want at a very affordable price. If anyone comes to this dealership I would recommend Kyle to get whatever you need done there. More

Great experience Outstanding customer service and had A very good experience. No big hassles and they took care of a small issue on door. Everyone was very helpful. Outstanding customer service and had A very good experience. No big hassles and they took care of a small issue on door. Everyone was very helpful. More

Great Dealership I went in to look at a BMW 525i and left with a hour later! Its a 2004 with 93,000 miles on it but I got it under Kelly blue book with a warranty and I went in to look at a BMW 525i and left with a hour later! Its a 2004 with 93,000 miles on it but I got it under Kelly blue book with a warranty and had a third party look at it. Nothing was wrong whatsoever!! The customer service there was unbelievable and the Sales team is outstanding! If you need a salesguy who will treat you with respect like a person then ask for Victor and he will help you. Great job guys I love my car More

Good experience. Lisa was very helpful. As this was my first time looking for a car I had no idea what I was doing but with the help of Lisa and others at the dealersh Lisa was very helpful. As this was my first time looking for a car I had no idea what I was doing but with the help of Lisa and others at the dealership I was able to get the car I wanted with an affordable plan. 10/10 would recommend. More

A great car buying experience We were helped and never pressured. The options of available cars was unbelievable. We actually had a dealer that was willing to deal. Having talked t We were helped and never pressured. The options of available cars was unbelievable. We actually had a dealer that was willing to deal. Having talked to a car dealership that would not go lower on their original asking price, I was amazed! Kyle and Victor were just a pleasure to work with!! More

Awslesome Lisa is a good working I love how she is so helpful and a awesome working I love my BMW 750 keep up the good work. Lisa is a good working I love how she is so helpful and a awesome working I love my BMW 750 keep up the good work. More