Indy Auto Man

Good Experience My husband and I went to the dealership after it closed and was looking at some cars. They had a good selections of cars and trucks. We found one th My husband and I went to the dealership after it closed and was looking at some cars. They had a good selections of cars and trucks. We found one that we wanted to test drive, so we went there the next day and worked with Devon. We were able to test drive the car we wanted and worked out a deal relatively quickly. Devon is helpful and easy to work with. He is assisting me in taking care of some outstanding issues with the car. I find the staff at this dealership friendly and its close to home/work. I would recommend going there to others looking for good used vehicle. Thanks Devon More

My Car was never Serviced or just by unqualified people I bought my second car in 3 months. Its my first time dealing with Indy Auto Man and will be my last. The said the car was inspected and in great co I bought my second car in 3 months. Its my first time dealing with Indy Auto Man and will be my last. The said the car was inspected and in great condition. They went on and on about how it was "Serviced and ready to go!" 3 days later on a vehicle with 60000 miles on it, I have a large puddle of transmission fluid under my car and my neighbor was kind enough to tell me I didn't have any tail lights. The lights were easy to figure out, missing a fuse. Yes MISSING. Not gone bad or a burnt bulb. MISSING. I guess when they miss something like this, it shouldn't surprise me that I have a puddle of transmission fluid now under my car. I've called 3 times and twice I didn't get a call back while the 3rd time I get told that I bought it AS-IS. They said, "You own it, your problem." More

Good experience First off this place does not budge much on price. However, I will say their cars are reasonably priced at least when it came to the vehicle which I r First off this place does not budge much on price. However, I will say their cars are reasonably priced at least when it came to the vehicle which I recently purchased. I give it four stars because I do not believe it was the greatest deal I have ever came by car wise, although I do want to point out there was a young man by the name of Devan and he was pretty excellent. Very attentive and worked with me throughout the process of buying my new car. I was extremely impressed by how energetic and helpful he was everyday I called and wanted to test drive the vehicle. I couldn't have asked for a more pleasant sales man or whatever Devan's position is. He took time to personally get to know my girlfriend and I and he was straight forward with the car and who was all interested. I would give him five stars and recommend talking to this dude if you ever go to Indy Auto Man. P.S: Mike I am pretty sure was his name was also a fun dude to talk with and helped a lot with the finalizing process. Overall the experience was a good one with everyone I interacted with. More

Run the other way 1. Compliance and regulatory concerns with everyone from salesmen to finance manager by state attorney general. In fact, they were hit with a civil mo 1. Compliance and regulatory concerns with everyone from salesmen to finance manager by state attorney general. In fact, they were hit with a civil money penalty and concent order just two years ago. Google it, it is a good read. Long story short, run the other way. 2. Failed to disclose the car I was ABOUT to buy had an accident, only found out because I reviewed the car fax report. Perform your own due diligence on every vehicle there, don't believe a word they say. Ignore their attempts to collect $500 before the car is inspected by your mechanic. 3. Phone calls and emails are not returned, that's even before you buy. What type of responsiveness will you get when you actually need something important. I personally dealt with three amateurs in my adventure with the indyautomn. Ultimately, I bought nothing. Still waiting on that phone call though. 4. Salesman Requested personal identifiable information from me (SSNcard, drivers license, utility bill without permissible purpose or a real explanation as to why over the phone To be sure, without even meeting them in purpose nor seeking finance, the finance manager said this was done in order to satisfy patriot act. That is not true and am curious what they do with this Information if you don't buy a car. Do they sell information to other vendors for profit? One thing is for sure, we never met, I did not buy a car and they still needed this. Still waiting on the finance manager to explain why this occurred and how it comports with the law. 5. Request a written quote with all dealer fees listed. They were hammered by Indianan AG for unfair deceptive and adverse practices. I personally requested one and to this day never got one. Guess they are afraid to put stuff on paper. Buyer Beware! More