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Indy Auto Man
Indianapolis, IN
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They had the best price, mileage, and condition of the car I was looking for. It was a seemless process and they were honest and fair. I highly recommend this dealership. I recommend Derrel Summers in the car I was looking for. It was a seemless process and they were honest and fair. I highly recommend this dealership. I recommend Derrel Summers in the sales dept. More
They ran my husbands credit instead of mine even without having his social (did not know that was possible). If it werent because I realized it I wouldnt have the vehicle right now. Vehicle was not serviced having his social (did not know that was possible). If it werent because I realized it I wouldnt have the vehicle right now. Vehicle was not serviced so I had to go back a week later to get oil changed. Oil change took about 3 hours because they did not have filter available. Was promised a full tank of fuel for my troubles to then be told that it couldnt be done per the manager. Overall not a good experience at all. More
The sales process was very slow, and they did incomplete work on some repairs we agreed upon as part of the sale. I wanted to give them a chance to earn a higher rating by correcting the work, but they now work on some repairs we agreed upon as part of the sale. I wanted to give them a chance to earn a higher rating by correcting the work, but they now won’t return my calls. More
Since I have gotten this email 11 times I feel I can be candid. The vehicles are priced low for what I see as obvious reasons now. The cars or trucks have pretty serious issues. And we now see why they do candid. The vehicles are priced low for what I see as obvious reasons now. The cars or trucks have pretty serious issues. And we now see why they do not allow third party inspections. I can give very specifics about my truck that when I asked my salesman he barely spoke solid english and had no idea the technical concerns I had. I had already done financing and everything based on the description. Then they charge a $514 dealer fee that includes window etching? I peeled 3 of the 5 stickers off the windows and etching did not even work. CHEAP PRICES=PROBLEM VEHICLES More
It was impressed with the one stop shopping and friendly people also the ease with finding a lone that fit our needs. large inventory to choose from. friendly people also the ease with finding a lone that fit our needs. large inventory to choose from. More
When I bought the car the alert was on that the rear passenger tire was low. They told me they just replaced the tire due to low tread. They filled it up with air and the sensor went off. A week after d passenger tire was low. They told me they just replaced the tire due to low tread. They filled it up with air and the sensor went off. A week after driving the car it came back on. Long story short I had to replace all the tires and sensors, cost was 1,500. Tire had a piece of glass in it! More
I had a pretty good experience when I purchased a vehicle at Indy Auto Man. The staff are very friendly and easy to work with. However, I had one maintenance thing I wanted looked at right after I purchased at Indy Auto Man. The staff are very friendly and easy to work with. However, I had one maintenance thing I wanted looked at right after I purchased the vehicle and the service department was over 2 weeks to call me back to set up an appointment. That was a bit frustrating...But once I got scheduled, they did a nice job! More
Alex H was awesome and worked to get us the car we needed! Thank you! Got everything we needed that day and he had patience with us from the beginning. Johnny the sales manager was great too needed! Thank you! Got everything we needed that day and he had patience with us from the beginning. Johnny the sales manager was great too More
When you purchase a auto, you want a salesman that you can trust. Derrel was that salesman any concerns I had was taken care of immediately or I was scheduled to come back for service. Joe in service goe can trust. Derrel was that salesman any concerns I had was taken care of immediately or I was scheduled to come back for service. Joe in service goes the extra mile to solve any concerns also. Kudos to them. They were raised right! More