Indy Auto Connection
Lebanon, IN
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Great Cars and Great Service Great Experience. We found a car on their website, I emailed for more information, came in for a test drive and bought the car. No high pressure sal Great Experience. We found a car on their website, I emailed for more information, came in for a test drive and bought the car. No high pressure sales at all and I didn't feel like I was dealing with the typical "used car salesman". Both Delbert and Rob were great to work with! More
Positive experience We were in the market for a used vehicle for our high school student. Shannon was helpful in sharing the details (Car Fax) of the vehicle we were int We were in the market for a used vehicle for our high school student. Shannon was helpful in sharing the details (Car Fax) of the vehicle we were interested in. My husband, daughter and I looked the car over inside and out. During that process, Shannon did not try to "sell" us on the car, but let us take our time looking it over. The purchase process was smooth and the finance person (Rob) was thorough and easy to work with. We highly recommend Indy Auto Imports. More
excellent!! Great Experience! I will recommend any friends looking for a good, used car. Loved the GM that is a car encyclopedia.. Delbert is great also! Great Experience! I will recommend any friends looking for a good, used car. Loved the GM that is a car encyclopedia.. Delbert is great also! More
Found our new family car! I was at the end of a Lease and wanted to look at an affordable used car instead. I found Indy Auto Imports on line originally looking for a Volkswag I was at the end of a Lease and wanted to look at an affordable used car instead. I found Indy Auto Imports on line originally looking for a Volkswagen mini SUV. I was pleasantly surprised to find much more than imports! Our Rep, Jeff Hunter patiently showed me as many vehicles as I wanted to look at. I finally settled on a Chrysler Pacifica. What REALLY sets Indy Auto Imports apart is how well they treat you and will fight to make sure you are well taken care of. I did not expect this from a pre-owned dealer, but they exceeded my expectations. Jeff and the staff are very friendly and professional I highly recommend them! More
Needed a car! Jeff was very helpful when my son's car was totaled. We needed to find a car quickly so we stopped at Indy Auto Imports. They had a pretty reasonable Jeff was very helpful when my son's car was totaled. We needed to find a car quickly so we stopped at Indy Auto Imports. They had a pretty reasonable deal on a car he liked. I was going to be driving this car 500 miles within a few days so Jeff actually went on a test drive with me to make sure there wasn't any issues. It drove very nicely!! Thanks Jeff! More
Great used car buying experience Shannon and team were open and upfront about their vehicles which made decision to purchase easy. Indy Auto Imports is my first stop next time I decid Shannon and team were open and upfront about their vehicles which made decision to purchase easy. Indy Auto Imports is my first stop next time I decide to buy a car. More
Extremely Satisfied I am glad my daughter and I found Indy Auto Imports on the web. What stood out was the FREE warranty. For a 2006 Chevy? Who does that?! We were lo I am glad my daughter and I found Indy Auto Imports on the web. What stood out was the FREE warranty. For a 2006 Chevy? Who does that?! We were looking for a reliable car for her to get back and forth from college. The other dealers just wanted to sell a car. Shannon and Brady wanted us to buy a car that fits our budget and one she likes. I noticed some vibration when we test drove it. I mentioned it to them and they immediately took it on a test drive themselves and a mechanic at the dealership looked at the car. They said they would check the car over, and we could come back the next day to pick it up. When we returned to buy the car, they checked the brakes, rotors, and REPLACED the steel wheels at NO COSTS. Yes, they did not add the cost of the wheels to the price!! When we signed paperwork, my daughter was right there. Rob explained each document in detail to us to better understand why this document is required. He answered all of our questions. He explained every fee, what is needed to register the vehicle, and what the warranty covers. I have bought cars for over 30 years and this is the most comfortable I have ever felt purchasing a used car. It was important to get everything right because it's my daughter's car. I want her to feel comfortable and safe behind the wheel! More
Very helpful and fair This dealer was two hours away from me! Totally worth the trip! Shannon helped me with every step! Management; Brady and Rob were also great!! No pres This dealer was two hours away from me! Totally worth the trip! Shannon helped me with every step! Management; Brady and Rob were also great!! No pressure! All were very kind and very responsive. I couldn't get the car that day but they worked with me for hours making sure I got the best deal and stayed in contact with me up until I picked up my car! I've been to many dealers, but I've had the best experience here! Big thanks to Shannon, Brady, and Rob! Highly recommend! More
Great customer service Nothing but kindness and clear information. Fair price. Great selection. Shannon Krueger is the bees knees. Brady was very helpful throughout the wh Nothing but kindness and clear information. Fair price. Great selection. Shannon Krueger is the bees knees. Brady was very helpful throughout the whole process. Thank you so much guys! Look forward to seeing you again soon. -Cyrus More
Great car shopping experience!! First of all Shannon was an awesome sales person!! She sent me several cars that fit our criteria before we even showed up. All of the employees wer First of all Shannon was an awesome sales person!! She sent me several cars that fit our criteria before we even showed up. All of the employees were willing to help each other to make our experience top notch. They let us drive multiple cars to help us narrow down our search. They were very professional through the entire negotiation process not pushy at all. Even though we were unable to make a deal both sides could live with this time, they will be my first call next time. The GM Brady was very helpful and informative at every step of the way. More