Independence Ford Inc.

The Ford representative at Independence walked me through from A to Z. All questions were answered thoroughly. The rep made the process of purchasing this vehicle painless. from A to Z. All questions were answered thoroughly. The rep made the process of purchasing this vehicle painless. More

Purchased a preowned vehicle yesterday. Was very pleased with salespeople. James and Mike were super helpful and no pressure. Made a Great Deal. Thanks again! Was very pleased with salespeople. James and Mike were super helpful and no pressure. Made a Great Deal. Thanks again! More

I purchased a brand new F150 in 2019 with extended warranty “bumper to number” 10’uear 100k miles. Well at least that’s what I was told by the finance guy in the office Matt. Six license plate light u warranty “bumper to number” 10’uear 100k miles. Well at least that’s what I was told by the finance guy in the office Matt. Six license plate light units later, not covered under the warranty. I just keep buying them myself form for and fixing them at this point because it’s cheaper. I have a VIP oil change service and inspection however can never get an appointment with a Months notice to them. When they do an oils change it comes out to 3 hour process. So let’s recap lied about my warrant coverage, Matt the finance guy need to look into a different line of work or management needs to learn to hire properly that don’t lie just to close the sale. Looks like my next vehicle will be from a. Different dealer ship. More

People were very nice. Car salesmen was awesome. They answered all my questions and were very helpful. Car salesmen was awesome. They answered all my questions and were very helpful. More

The dealer scheduled this vehicle in promptly , explained what procedure would be done and provided an estimate for repair. what procedure would be done and provided an estimate for repair. More

Alright first off the sales manager Mike, responded to my wife’s email before the place even opened… and I’m not talking like 5 minutes before it opened I am talking like an hour plus probably closer to 2 ho wife’s email before the place even opened… and I’m not talking like 5 minutes before it opened I am talking like an hour plus probably closer to 2 hours. He was great you want to talk about how a car buying experience should be, this was the least amount of haste we have ever gone thru to buy a car. We live about 2 and a half hours away, and pretty much had the deal done on the Bronco before we even got there. Just sign some paper work and look over the vehicle. The sales man also took the time to set up the app for my wife and show her how to use it before closing. These, guys went above and beyond, which was a breathe of fresh air compared to what we have been dealing with trying to find a Bronco. On top of all that, this was the demo unit so technically used, and they didn’t jack the price way up on it like almost every other dealership on the face of the planet. Good honest stand up dudes up in here! The experience was so good, when I decide to get a new f150 I will happily Drive 2 hours north to deal with this dealership again. In short 10/10 would buy from again. More

best body shop in northeast penna, wife hit a deer and ended up with over $6600 in damage and it came back from their body shop looking like a new car. won't deal with any other body shop . ended up with over $6600 in damage and it came back from their body shop looking like a new car. won't deal with any other body shop . More

Awesome service and great communication throughout the whole ordering process! Very knowledgeable staff and they explain the vehicle to you before leaving the lot. whole ordering process! Very knowledgeable staff and they explain the vehicle to you before leaving the lot. More