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Incredible Auto Sales

Bountiful, UT

2.5
122 Reviews

3287 S HWY-89

Bountiful, UT

84054

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Showing 122 reviews

January 15, 2024

I was charged $1,000. 00 after original agreed price. We were told at the last minute that there was and additional charge. They are scam artists. Boo! More

by Tarabloodniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Falicia
Jan 15, 2024 -

Incredible Auto Sales responded

We have to charge tax, title, license, registration and doc fee on your purchase.. We also don't have any employees named Falicia. I'm sorry you don't want to pay taxes. Have a great day.

October 25, 2023

They were very accommodating when I wanted to test drive several cars. However, my credit union would not approve my loan. I don't know if there were more options because they did not say, for financing. More

by morruss2424
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer, Misty Bosserman
October 14, 2023

Ruben was so great! Not pushy, very friendly and knowledgeable. He went above and beyond. Thanks Ruben! More

by krystalroake
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ruben
August 24, 2023

Dishonest company, don't trust what they tell you. They covered up a much larger problem, ended up costing me over $4,600.00 after three months of ownership. They knew there was a problem because when More

by jnlerwick184
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ruben Taboada
August 12, 2023

Dealer didn't disclose present damages on the 2017 chrysler pacifica and tried to add 2 extra fees to the final sale.. dishonest.. be carefull don't buy from this incredible dishonest auto sales. More

by gumaro0602
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Franklin
Aug 12, 2023 -

Incredible Auto Sales responded

The damage he is talking about is a little scratch on the drivers door. This customer was sent several detailed pictures of the car. He also signed a non refundable.. We offered to let him move it to a different car and he drove many. He said that he owned a dealership in NM and needed the car perfect. This Chrysler Pacifica is priced $4,000 under retail book.

April 24, 2023

Very unprofessional, very rude. They don't know anything about the cars they're selling, and they just want to trick you into financing with their awful financing rates. Stay away! More

by Jagroo23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Misty Bosserman
Apr 24, 2023 -

Incredible Auto Sales responded

We use the same rates all the banks and credit unions have. They give us the rates. Rates are also given based on credit. We don't just choose an interest rate for you.

April 24, 2023

Terrible experience. They lie about their cars on their listings, they lie about their sales practices. Extremely predatory, avoid at all costs More

by Eriksonofthor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Misty Bosserman
Apr 24, 2023 -

Incredible Auto Sales responded

This review is only because we would not negotiate price. This guy was super nice until her found out that we don't negotiate price because we are a volume dealer. Then we all became liars... He was yelling that because he owns a business, he knows better than we do how we run. Everyone continued to be very nice and respectful to this gentleman, but you can't please everyone. This review is false. Thank you.

Apr 24, 2023 -

Eriksonofthor responded

There was no yelling at all, you continue to lie. There's a reason your reviews are so low, especially recently. Your customer service (and I mean YOUR customer service Misty, not your very friendly underlings) is terrible. Take responsibility for doing a terrible job today, your team deserves better.

Apr 24, 2023 -

Incredible Auto Sales responded

Not going to argue with you. Same thing you were doing at the dealership but we are the problem. Have a great day!

July 06, 2022

I filled out the application and never received a answer it's been over a week now More

by dewboy1956
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Rivas
April 11, 2022

They never got back ahold of me so I went there and I received the worst treatment from employees I had cash in hand to buy car but will not go there again for no reason More

by coltsfanw11
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Rivas
April 09, 2022

They were super patient and not pushy towards just buying any car. Loved my experience as a first time buyer here! More

by Kbkay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan, Trystan Broadbent, Ivan Rascon
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