Import Masters

Hi Everyone! My name is Holly! One thing I am super big on is reviews because I look at every single review prior to checking out any place or product I am looking into. I have been car hunting for at leas on is reviews because I look at every single review prior to checking out any place or product I am looking into. I have been car hunting for at least 4 weeks now! Test drove a TON of cars spoke to so many dealerships and still couldn’t find anyone or anything that I felt comfortable dealing with! Late Sunday night I just so happen to come across the dealership “ European Masters.” They had the vehicle I was looking for along with the option to view the Car-fax for free! The next morning I called first thing to confirm the vehicle was still available and rushed on over! The vehicle was the same as it was advertised online, which I loved! Because typically you’ll get to the dealer and find a million things wrong that we’re never listed on the site! The sales guy I dealt with with was Mohammed (MO)! He was INCREDIBLE! Mind you I AM NOT the easiest person to deal with! He was extremely patient very understanding, answered all of my questions and was honest with me the whole time I was there! He even assisted me with cleaning my trade in out! When I left the lot the communication didn’t stop from there! I had a question about the car once I started driving it on the Parkway, so I called in asked for him and he walked me through what to do since I wasn’t aware how to work this specific part of the car! I’d like to add that the bathroom was very clean and they followed all COVID-19 guidelines. Most people who write bad reviews in general typically do that because they didn’t get what they wanted. Meaning they’ll walk into any dealership with 0$ down, bad credit and expect to walk out with an approval for a $50,000.00 loan on a car. To be honest with you guys I thought I wouldn’t have been approved at all for the difference of the car that I wanted! But with my trade in and 3k cash they were able to get me a pretty good deal!!!! I highly recommend anyone car hunting to check out their place! Stay safe! And thank you MO and the team for all of your help! More

There was no memory card for GPS and they told me that they will order it. Since February they are ignoring our calls. Bad experience. I don’t recommend them to anyone they will order it. Since February they are ignoring our calls. Bad experience. I don’t recommend them to anyone More

Great experience working with Mohammad. Professional from start to finish. Great programs for financing and even helped me with a great service contract. Highly recommend. start to finish. Great programs for financing and even helped me with a great service contract. Highly recommend. More

I have had an amazing experience I was very indecisive and Mohammad who I’ve been dealing with has been patient and gone above and beyond I was made feel very comfortable he treated me like family and I w and Mohammad who I’ve been dealing with has been patient and gone above and beyond I was made feel very comfortable he treated me like family and I would recommend him without hesitation More

Gave me the best price she could was really helpful thank you! Awesome customer service Helped alot thank you very much ! Will definitely come here in futures you! Awesome customer service Helped alot thank you very much ! Will definitely come here in futures More

Love love love this place! I was car shopping around and just when I was about to give up I was recommended to stop by here and so glad I did! The customer service was amazing .... Kavita was a very nice an just when I was about to give up I was recommended to stop by here and so glad I did! The customer service was amazing .... Kavita was a very nice and sweet sales associate who went above and beyond to make sure I was satisfied with my purchase. Everyone there is very nice .... I would def recommend this place you won’t be disappointed. More

A dream come true. Only one 2019 Dodge DurangoR/T in the lot, the color exterior and red interior I’ve always wanted, and Mohammad made sure I was driving home in it. I was nervous for my first auto purchas lot, the color exterior and red interior I’ve always wanted, and Mohammad made sure I was driving home in it. I was nervous for my first auto purchase but Mohammad made me feel confident that the car would be mine. Couldn’t be happier right now! More

Mohammad is the man. I can’t thank him enough for being such a gentleman and professional and hooking me up with a beautiful GLS450. I was looking forward to getting a new car but dreading dealing with the such a gentleman and professional and hooking me up with a beautiful GLS450. I was looking forward to getting a new car but dreading dealing with the dealerships. I have to say Mohammad made it a great experience, he took care of all my concerns and stayed in contact with me even when he was off. Even on my trade in I thought what they gave me was fair. So if you are looking to purchase a beautiful used high end Mercedes, BMW, Audi or Maserati give my man Mohammad a call at European masters. More

This experience was smooth the customer service from Mohamed was exceptional he made us feel welcomed and assured us of all the details great job Mohamed was exceptional he made us feel welcomed and assured us of all the details great job More

Working with Mohammad was nothing less than a pleasure. He was patient, prompt with his responses and made us comfortable with our purchase. We had called in based on his previous reviews and he set up an He was patient, prompt with his responses and made us comfortable with our purchase. We had called in based on his previous reviews and he set up an appointment with us. Upon arrival the car was clean and he greeted us for the test-drive. Test-drive went smooth and we did the application and the numbers we agreed on over the phone didn't change. Rate came back as feasible and I was happy with the deal presented to me. It was easy and everything ran smoothly and efficient even during these pandemic times. Everything was well beyond my expectations! Thank you Mo! More