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Import Masters

Great Neck, NY

2.5
369 Reviews

269 Northern Blvd Suite 201

Great Neck, NY

11021

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Showing 369 reviews

October 27, 2022

Not reliable. Needed 4 tires,brakes,pads, rotors, wheel alignment Drove home with 4 different tires. 2 were not run flat. Certified car? Who certified car. On More

by Arlinehoos
Recommend Dealer
No
Employees Worked With
All give you the run around. , Joe S
Nov 01, 2022 -

Arlinehoos responded

Do not buy from this used car dealer. They SELL CERTIFIED HIGH PRICE CARS THAT LOOK GOOD BUT... when you get it home and can't register the car that won't pass inspection cause of 4 tires 2 are bald and 3 are all different. Need wheel alignment. Need rear brakes. Need oil change. Car is supposed to come with 2 keys (fob). Only came with 1. 2 months later they mailed me the 2nd fob. Has to be programed with the car. Another cost to me. Stay away All Crooks. Promise the world buy don't deliver.

August 02, 2022

I would never buy a car here again mr and my wife buy a 2020 infinite q50 since we buy it all we had is issues broken rim and brakes they put wrong oil change sticker on it I need 2 brand run flat tires ag More

by jelaniejones95
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reynaldo Nunez
June 08, 2022

Received excellent care and flawless service. Would highly recommend the Import masters dealer to anyone and everyone who wants to get a quality firsthand car. Thanks for an excellent car buying More

by Gary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trina M., AL M
June 03, 2022

Strongly recommend them. No fake promotions, no hidden fees, no pressure, just bought a 202 GLS 2020. More

by Alemu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Nunez
June 02, 2022

Good prices though they did pull the “online prices are not real prices”. Understand it’s a marketing gimmick but off putting regardless. Hard sell on the questionable warranty. Slow transaction speed. Ver More

by Quack
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norman B, AL M, Stefanie Soto
March 29, 2022

Very helpful. No pressure. Knowledgeable staff. Great vehicle choices. Good business. See you guys again . Excellent More

by dehyah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kativa, Joe S
January 15, 2022

The whole process was simple and quick. Kavita is an up The whole process was simple and quick. Kavita is an up and coming great car sale young lady. AL a matter facts guy. Norman and I connected the se More

by Souatt9123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kavita , Norman B, AL M, Joe S
December 16, 2021

This is my second car from Masters. My sales rep Kavita was awesome. She made the transaction quick and easy. I traded in my old car and left with a new C300 in a few hours. She was very knowledgeable abou More

by Kw7163
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kavita , Joe S
December 14, 2021

Friendly and always reachable. Good buying experience. Totally recommend but would wish they update to electronic payment and contracts instead of overnight mail in the future. More

by Minedgar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David N
November 29, 2021

Good Customer Service & Good Inventory, I wanted to take come like 3 vehicles 😂 but of course i left with 1 💯💯 im very satisfied with what i selected 🥂🍾 i highly recommended More

by Kerwin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman B, AL M, Joe S, Stefanie Soto, David N, Kevin Cedeno, Reynaldo Nunez, Jeffrey Nunez
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