Import Masters

BE AWARE, DO NOT DO BUSINESS WITH THIS INSTITUTION I came across European Masters in great neck Ny when i was searching for an E class 63 AMG. I called them for some information and they put me on the I came across European Masters in great neck Ny when i was searching for an E class 63 AMG. I called them for some information and they put me on the phone with Darryl. Asked for some furthur information, condition and availability and they said the car was in great condition, was available . I immediately placed a deposit and asked to hold the car for me as i am based in Los Angles, CA and had to take a flight to see the car. The following morning i have submitted a finance request and they called me back saying i was approved with an OK APR and they they will send me over night the documents to sign. In the meantime i went ahead and booked the flight and hotel tickets. Called the following morning since the documents haven't arrived, but nothing..no one is answering as if they were avoiding me. Called the manager Norman and he said the car was at the body shop getting fixed (already a problem). Called the front desk and they said the car is available for sale (another problem), managed to call Darryl from a different number and he answered miraculously admitting the car has been sold to someone else.. So much lies, deception, miscommunication between the staff. Why do European Masters NY deceive people and take their deposits, run their credits, make you book tickets and fly 3000 miles for nothing... I am reporting them to the state attorney general for fraud, false advertising, running hard inquiries taking deposits for no reason More

Greatest Experience Yet !!! Jamal T, was extremely helpful & very understanding through the process of my purchase. I was greeted by him at the door & walked over to all the mod Jamal T, was extremely helpful & very understanding through the process of my purchase. I was greeted by him at the door & walked over to all the models & he took his time & helped me find the right vehicle & answered all my questions !! The you for your help with my Jeep Grand Cherokee !! More

European Masters Jamal are terrific We went in looking to buy a specific car - a blue 2018 BMW GT, which we saw on the website. The car had just come on the lot and we were the first fo We went in looking to buy a specific car - a blue 2018 BMW GT, which we saw on the website. The car had just come on the lot and we were the first folks to look at it. Jamal took us for a spin, answered questions, and we decided to buy it. Our deal was made more complicated because we were trading in an inherited car which had to get the title transferred - they helped us with everything and there was no drama! We love the car and loved the experience. More

Very good sales Salesman Mohammad is very friendly to help customer get the best shopping experiences in the dealership. He gonna give anything u want and u will neve Salesman Mohammad is very friendly to help customer get the best shopping experiences in the dealership. He gonna give anything u want and u will never disappoint. More

It doesn’t get easier than dealing with Masters!!!! The great prices and amazing service they provide is what has brought me back now for my 6th vehicle purchase. They take care if you like family. The great prices and amazing service they provide is what has brought me back now for my 6th vehicle purchase. They take care if you like family. More

Nice,friendly,and helpful thanks jamall Thank you Jamall for helping me and putting me in a nice car to flex this summer even though my credit was messed up.Thank you man and keep up the go Thank you Jamall for helping me and putting me in a nice car to flex this summer even though my credit was messed up.Thank you man and keep up the good work and everybody go see him he’s the man,thanks again man. 5 stars all the way👍🏿 More

It wasn’t easy! I walked into European Masters hopeful after I had been turned down by another dealership. Jamal was insightful, knowledgeable and most of all patient I walked into European Masters hopeful after I had been turned down by another dealership. Jamal was insightful, knowledgeable and most of all patient. Jamal was confident he’d put me in the vehicle I wanted and he DID! I highly recommend Jamal and European Masters they get the job done and you’ll get your car! More

I am very happy I felt very taken care of, jamal worked with me through all the ups and downs. Price wise they were very reasonable and fair. I was lead into the righ I felt very taken care of, jamal worked with me through all the ups and downs. Price wise they were very reasonable and fair. I was lead into the right direction to find the perfect car. Thank you European Masters for your services! It’s truly appreciated! More

Very good service Jamal at Masters was a professional during every step of the process. Although i had some personal things that made the timing of my purchase a little Jamal at Masters was a professional during every step of the process. Although i had some personal things that made the timing of my purchase a little longer, he never rushed or hounded me; however he was very assertive about my purchase, and is very knowledgeable about the cars he’s selling. More

great professional service! Alejandro was awesome! process was easy and approved for my Mercedes quickly! I had my new car and is a great car! perfect! thank you! Alejandro was awesome! process was easy and approved for my Mercedes quickly! I had my new car and is a great car! perfect! thank you! More