Import 1 Motorsport

I visited Import 1 Motorsport on Saturday, January 26, 2019 and test drove three Toyota FJ Cruisers. I did not purchase a vehicle. That is the straightforward factual baseline. What I find unacceptable i 2019 and test drove three Toyota FJ Cruisers. I did not purchase a vehicle. That is the straightforward factual baseline. What I find unacceptable is how the dealership chose to handle feedback afterward. Rather than responding to the substance, or even posting a neutral reply, the owner publicly claimed my account was “hacked” and that there was “no interaction” with the dealership. That is not a difference of opinion, it is a statement of fact, and it is incorrect. For anyone reading this, the visit is independently corroborated. My location history shows I was on site that morning for roughly 10:25 AM to 11:36 AM. In other words, the “no interaction / hacked account” explanation requires you to believe an account compromise also somehow produced a real, in-person visit and multiple test drives. The simpler explanation is the correct one: I was there, and the accusation is false. Negative reviews happen. A professional business addresses them with specifics, or at minimum responds accurately and neutrally. Trying to dismiss a real visit by alleging a “hacked account” tells me more about accountability than any sales pitch ever could. Based on my in-person experience and the way the dealership handled criticism afterward, I would not recommend doing business here. More

Excellent Customer Service/ Awesome Cars It was great doing business with Rob. He’s very professional, friendly and accommodating. And Kip’s real helpful and patient answering all my question It was great doing business with Rob. He’s very professional, friendly and accommodating. And Kip’s real helpful and patient answering all my questions during our test drives. And the cars are awesome!!! I’m fickle minded and couldn’t decide which car to buy, but honestly, I would be happy bringing home any of the cars in that showroom👍😀 I’d recommend Import1Motorsport to all my friends and relatives. More