Impex Auto Sales

I bought a car end of February this year. For the first month it was in the shop getting multiple parts replaced. I'm going back tomorrow for further work. Bottom line: I was sold an "as-is" For the first month it was in the shop getting multiple parts replaced. I'm going back tomorrow for further work. Bottom line: I was sold an "as-is" lemon that they clearly continued clearing codes on to avoid having to make the repairs themselves all to screw a customer over in the end. My last email to them in this debacle was sent March 18 and I'm still waiting for a response. All I'm seeking is compensation for the repairs they clearly shirked off, but even that seems too much to ask of them. Avoid them like the plague! I'll never do business with them again. More

Had to receive refund on a 2024 Malibu car like it was a T-shirt ..Bought car March 14th returned it for refund within 8-10 DAYS of having car wouldn’t recommend this place to anyone . If I could rate 0 sta T-shirt ..Bought car March 14th returned it for refund within 8-10 DAYS of having car wouldn’t recommend this place to anyone . If I could rate 0 stars I would. More

Awesome costumer service. Jose Jimenez was really helpful and knowledgeable with getting my new car Jose Jimenez was really helpful and knowledgeable with getting my new car More

Everyone was very professional and laid back at the same time. Made it feel more like talking and dealing with good friends instead of a car dealer. We will be going back when we get my wife a new car. Will time. Made it feel more like talking and dealing with good friends instead of a car dealer. We will be going back when we get my wife a new car. Will not be disappointed getting a vehicle from them. More

After 4 failed attemps to get my car to pass NC inspection it was determined that the dealer Impex left a tracking device on the car that should have been removed by Impex during the initial sale. inspection it was determined that the dealer Impex left a tracking device on the car that should have been removed by Impex during the initial sale. I contacted Impex and they refused to reimburse me my money. Derrick stated that I should have brought the car to them to have the device removed. I will not purchase another car from Impex. More

I have bought many vehicles out of state in my years. After choosing the vehicle I i wanted they raised the price almost $1000 which was for ELT and an installed LO JACK system that was not requested. After choosing the vehicle I i wanted they raised the price almost $1000 which was for ELT and an installed LO JACK system that was not requested. The advertised price mentioned nothing about the vehicle being $1000 higher than advertised. Reading the reviews I see this has been done before. Shady things makes you wonder what else they are shady about. Would not trust them. They should read the laws of North Carolina. More

Sami was very helpful, and very nice. We did not feel pressured or rushed by him. He was able to answer all of our questions We did not feel pressured or rushed by him. He was able to answer all of our questions More

Trey was amazing! He made everything very easy for me and answered any questions I had He made everything very easy for me and answered any questions I had More

I was recently working on a deal with them. The manager made a mistake and sent an offer that apparently had too low of an interest rate. Ok, no big deal until they made me feel dumb about not The manager made a mistake and sent an offer that apparently had too low of an interest rate. Ok, no big deal until they made me feel dumb about not knowing industry information. Then, we finally agree on terms and I confirm, via phone, for the truck. About 2 minutes later I get a text saying they sold the truck to a customer who had come in. Shady. I wouldn’t recommend this dealership to anyone. More