
Imperial Valley Chrysler Dodge Jeep Ram
Imperial, CA

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Let’s start with the stars. They don’t deserve even 1 star. I bought the TRX truck for $90k from those clowns over the phone trust them on the deal i trade my raptor and gave th They don’t deserve even 1 star. I bought the TRX truck for $90k from those clowns over the phone trust them on the deal i trade my raptor and gave them cash on top ,they all was so smooth sales talk Diego and Erick from finance I trust them they delivered the truck with scratches that they didn’t told me or send me the pictures .i gave them spotless truck 3 sets of keys did video before I delivered my truck they love it. But they only send me 4 pictures of the truck that didn’t show all damages crack windshield broken key that i had to pay and waited for my money after a month and half truck had a recall they delivered it without completing it .i am filing a complain at DMV investigation unit they charge me $1000 for registration that I bought the truck at January and its expire at may. That’s a fraud i called them 15 times left messages emails and guess what they ignored me thats next on DMV desk . Truck needed oil change that i did and waited for my money .has a water leak from last rain that i need to deal with .i did remove first bad review cause they said they will fix it all so I believe them walla again dealer games this time it will say on and yelp next. Don’t believe those scammers. I believed on $90k deal and i got $100 treatment this is what they send me far distance pictures with damages after i washed the truck I found out .i contact the finance company as well to complain we shale see. Shame shame but not over i just started. My office attorney on payroll will continue and they will have to give an explanation to the DMV good luck scammers. More
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My husband and I purchased a Grand Cherokee with Carlos at Imperial Valley Chrysler Dodge Jeep Ram. This dealership is by far the best in town compared to other dealerships. Carlos helped us out throughout at Imperial Valley Chrysler Dodge Jeep Ram. This dealership is by far the best in town compared to other dealerships. Carlos helped us out throughout the whole process of purchasing our vehicle. He is by far the easiest and most knowledgeable person to work with. I felt he had my best interests in mind, wasn’t pushy or aggressive whatsoever. He was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. Carlos made the process so easy and quite fast which was a huge plus! Highly recommend working with Carlos to buy your next vehicle! More
Came in with my wife to test drive a used Grand Caravan with 42K miles advertised on internet for $19,800. Right before we went out for the test drive with Christian (very nice young man, only at the deale with 42K miles advertised on internet for $19,800. Right before we went out for the test drive with Christian (very nice young man, only at the dealership for two months), the manager (Minio) came and exchanged the usual pleasantries with us. When we got back to the dealership the internet price (that had been the same for the last two weeks and which we had looked at that morning before going in) had magically increased to $25,900. I was stunned by the blatant bait and switch with the price. The manager, Minio, actually had the gall to say that they did not switch the price just because we were interested in the vehicle and asked if we had a screen shot of it. Although I didn't show it I was pretty mad. Came home and looked up the same vehcile on other sites (cargurus, edmunds etc.) and the car was still advertised at the original list price of $19,800. I sent three screenshots to the sales guy and told him that if the manager would honor the price we would be back to make a deal. Manager said no so we drove to the Ontario Chrysler-Jeep-Dodge dealership and bought a certified pre-owned Grand Caravan with 43K miles for internet price of $19,577 with 7 year/100K manufacturer warranty. No hastles no bait and switch. Never going to the IV dealer again. More
Poor customer service service advisor Robert Uribe has an attitude problem i don't know why they have him as an service advisor when he doesn't have the professionalism to talk to people he was real lucky th attitude problem i don't know why they have him as an service advisor when he doesn't have the professionalism to talk to people he was real lucky that i wasn't there when he started to make sexual comments to my wife More
Great Dealership!!! We have been customers with Rogers and Rogers for over 16 years and always satisfied by the friendly and professional staff. Buy or leasing a new car We have been customers with Rogers and Rogers for over 16 years and always satisfied by the friendly and professional staff. Buy or leasing a new car or Jeep has always been a pleasure. Service department is the best. More
Customer Service/Repair Great customer service, given a diagnostic on my vehicle in less than an hour; kept me informed on the status and estimated repair time of my vehicle. Great customer service, given a diagnostic on my vehicle in less than an hour; kept me informed on the status and estimated repair time of my vehicle. More
I did already on Your review I has Oils And filters change. Bryan Rosas Service Dept tolk care of me as Usual. I always call himbecause he is very profesional and I have never h I has Oils And filters change. Bryan Rosas Service Dept tolk care of me as Usual. I always call himbecause he is very profesional and I have never had any problems with him. He always finds a space for mr More
Great service Perfect customer service! Had no issues. Everyone was very professional and courteous. Was there no longer than an hour. Would definitely recomend it Perfect customer service! Had no issues. Everyone was very professional and courteous. Was there no longer than an hour. Would definitely recomend it to all my family and friends. More