Imperial Chrysler Dodge Jeep Ram

Sales / Finance Experience Salesman Jim Burke was very professional. I told him what I wanted for a monthly and he was able to explained the options between buying and leasing Salesman Jim Burke was very professional. I told him what I wanted for a monthly and he was able to explained the options between buying and leasing and what might be a better option for my situation. I went in to speak with Kim in the finance department and she was extremely helpful and efficient in getting me financed. As I ended up buying a used vehicle, she offered and explained 3 different extended warranty options and what each of them covered. The entire process took about an hour. I would recommend Imperial to other buyers. More

We went to imperial to buy a car yesterday. The sales manager Lisa was amazing she was able to coordinate me with a sales man who was perfect for us he helped me find the perfect vehicle she assured that manager Lisa was amazing she was able to coordinate me with a sales man who was perfect for us he helped me find the perfect vehicle she assured that everything went seamlessly from start to finish and she checked in on us through the whole process. I highly recommend imperial to anybody looking to buy their next car their service and sales team are amazing More

Had a great experience working with Gary Keith to get set up with a beautiful Jeep Renegade. I felt comfortable and confident in my purchase and had some good laughs along the way! Would certainly recommend up with a beautiful Jeep Renegade. I felt comfortable and confident in my purchase and had some good laughs along the way! Would certainly recommend working with Gary and many others at this location, they know their stuff. More

Great Experience with Knowledgeable Staff I started looking for a vehicle in late September 2019, that is when I first met Frank Dumas. I continued to checkout many models of cars/SUV at diffe I started looking for a vehicle in late September 2019, that is when I first met Frank Dumas. I continued to checkout many models of cars/SUV at different dealerships. In January 2020 I came back to Imperial and Frank. I found a car I liked on their website, but I needed a specific feature. With a smile Frank went above and beyond to to spend the time to work with me and make sure my vehicle had this feature and if not assist me in finding one that did. In the end I purchased a Grand Cherokee and am very pleased with it. I had a great experience working with Frank and will recommend him to friends. He is a true gentleman and knows the Chrysler brands. More

Great experience with Imperial, went into the Chevy dealership to purchase a 2500 Silverado was greeted by Dave Boratyn the manager, who turned me over to one of his salesman Brad Mancini. Brad was gr dealership to purchase a 2500 Silverado was greeted by Dave Boratyn the manager, who turned me over to one of his salesman Brad Mancini. Brad was great, he took the time to show me not only the Chevy trucks but also the Fords and the RAMS. Ultimately I purchased a new RAM 2500. Brad went above and beyond in his efforts. While I was there looking at the trucks I also had the pleasure to meet Mike Penner the GM. Joe Trocha the business manager who handled the financing made the process seamless. Mike and his entire team were great and very professional. I will definitely go to Imperial for any additional vehicles I need for my business or personal use. More

Ed Kelly goes above and beyond with his service and treats us like family. We have never had a negative experience with him; and will continue to ask for Ed when we walk in the door to buy another veh treats us like family. We have never had a negative experience with him; and will continue to ask for Ed when we walk in the door to buy another vehicle in the future. Ed gets the job done!!!! More

Outstanding Customer Service and Inventory My husband and I recently bought two cars from Shadi at Imperial and have been thrilled with the customer service as well as the cars. The prices were My husband and I recently bought two cars from Shadi at Imperial and have been thrilled with the customer service as well as the cars. The prices were very competitive and Shadi and Imperial went above and beyond to help make this process as smooth as possible, and Shadi is a top notch sales associate and was wonderful to work with. We highly recommend this dealership! More

I have a great experience at the Chrysler Dealership at Imperial Mendon. I worked with Edward Kelly. He treated me as if I was his only customer, following up with me even after the sale to ensure I was Imperial Mendon. I worked with Edward Kelly. He treated me as if I was his only customer, following up with me even after the sale to ensure I was still happy with my new car ( which I am VERY happy). Very happy with the customer service of Ed. I would recommend anyone of my friends or family to him. Thank you Ed! More

What a fantastic place! Went in when the doors opened, and we’re catered to the entire time we were there! All of the staff were very friendly, they were like one huge family. Honesty and integrity at eve and we’re catered to the entire time we were there! All of the staff were very friendly, they were like one huge family. Honesty and integrity at every turn! Would highly recommend and would go back again More

Imperial was great. Bought a used Wrangler and the process was painless and easy. They made sure everything was perfect. Would definitely recommend to anyone. process was painless and easy. They made sure everything was perfect. Would definitely recommend to anyone. More